Assistant Store Manager

Position: Assistant Store Manager

The Assistant Store Manager supports the Store Manager in overseeing daily operations, team leadership, and guest service to ensure Joseph's Classic Market delivers a superior shopping experience. This role acts as second-in-command, helping drive operational excellence, financial performance, and a positive workplace culture. The Assistant Store Manager partners with department managers and team members to maintain high standards across all areas of the store.

Key Responsibilities:

Store Operations

• Support the Store Manager in day-to-day operations across all departments: deli, produce, meat, seafood, grocery, bakery, prepared foods, pizza, wine & cheese, and front end
• Assist in ensuring operational efficiency, cleanliness, and consistency throughout the store
• Conduct store walkthroughs to check merchandising, freshness, and presentation standards
• Execute opening and closing duties, ensuring readiness, safety, and security

Team Leadership & Development

• Assist in supervising department managers and supporting their teams
• Provide coaching, feedback, and guidance to promote a guest-focused, productive culture
• Support with recruiting, hiring, onboarding, and training of team members
• Help monitor performance, attendance, and assist in corrective actions when necessary
• Serve as acting manager in the absence of the Store Manager

Financial Performance

• Assist in monitoring sales, labor, and shrink metrics to achieve financial goals
• Support scheduling, payroll preparation, and budget compliance
• Help identify opportunities to improve efficiency and reduce expenses

Guest Experience

• Lead by example in greeting guests, resolving issues, and promoting hospitality
• Assist in monitoring service quality, addressing guest concerns, and ensuring satisfaction
• Support in-store events, sampling, and engagement programs

Merchandising & Standards

• Help execute merchandising plans, seasonal resets, and promotional displays
• Partner with department teams to ensure well-stocked, fresh, and visually appealing displays
• Enforce product rotation, signage accuracy, and pricing integrity

Compliance & Safety

• Support adherence to health, safety, and labor regulations, including ServSafe and OSHA requirements
• Assist with inspections, audits, and compliance documentation
• Help enforce loss prevention and emergency procedures

Communication & Collaboration

• Serve as a bridge between store teams and leadership
• Support communication of directives, policies, and initiatives across departments
• Collaborate with HR, Marketing, and Operations on storewide programs

Qualifications:

• Minimum 3 years of supervisory or assistant management experience in grocery, food retail, or hospitality
• Strong knowledge of retail operations, customer service, and team leadership
• Ability to inspire, coach, and motivate staff in a fast-paced environment
• Financial awareness with exposure to labor scheduling, payroll, or inventory management
• Excellent communication, organizational, and problem-solving skills
• ServSafe Manager certification (or ability to obtain)
• Flexible availability including weekends, evenings, and holidays
• Bilingual (English/Spanish) a plus

Working Conditions:

• Fast-paced retail and food production environment
• Regularly walking, standing, lifting (up to 50 lbs), and working across departments
• Exposure to refrigerated, hot, and wet areas

Why Join Joseph's Classic Market?

As Assistant Store Manager, you'll play a key role in supporting the Store Manager, leading a talented team, and ensuring operational excellence. This position offers the opportunity to develop your leadership skills, contribute to store success, and grow with one of the region's premier gourmet food destinations.

Benefits Include:

• Positive Work Environment
• Competitive Pay
• Health, Dental and Vision Insurance
• 401(k) Plan
• Paid Time Off & Personal Days
• 20% Employee Discount
• Bonus Programs for Management

Interview Process
At Joseph's Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.

Employment Eligibility
Joseph's Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.