revenue specialist ii

Requisition No:

Agency: Department of Revenue

Working Title: REVENUE SPECIALIST II

 Pay Plan: Career Service

Position Number:

Salary:  $41,029.00 / annually 

Posting Closing Date: 11/03/2025 

Total Compensation Estimator Tool

Florida Department of Revenue

General Tax Administration

Revenue Specialist II

Alachua

The Florida Department of Revenue's General Tax Administration program collects the revenue that maintains the state's infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This is a Revenue Specialist II position in the General Tax Administration Program, Receivables Management, Field Operations - Collection Process, located in the Alachua Service Center. The incumbent contacts taxpayers to resolve tax liabilities, makes corrections, recommends compromises, and collects taxes, penalties, interest, and fees due to the State of Florida. The incumbent also gathers information for final enforcement actions, prepares legal documents, and identifies properties subject to levy.

MINIMUM REQUIREMENTS:  

• One year of experience working with accounts receivables, banking, collections, or financial services OR one year of full-time direct sales experience that includes cold calling.

SPECIAL NOTES:

• This position travels locally to taxpayers' business locations. In addition, occasional overnight travel may be necessary for training purposes. For all travel, you will use your own means of transportation. Travel costs will be reimbursed according to agency policy. 
• The successful candidate will be required to make/answer a large volume of calls up to seven hours a day.

SALARY: The hiring salary for this position generally will not exceed $3,419.08 monthly/$41,029.00 annually.

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION:  Caitlin Roach, ,  

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER:  Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.