Assistant Manager/Shift Leader

2 days ago

West Palm Beach, Florida, United States Dunkin Full time

We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include ensuring excellent customer service, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you're a leader committed to quality service and have experience in our industry, we'd like to meet you.

Responsibilities

  • Work alongside team members while providing direction and feedback during shifts
  • Train and coach new employees
  • Inspect equipment and communicate the need for repairs or replacements to management
  • Ensure health and safety standards are followed
  • Address customer and employee complaints
  • Conflict resolution
  • Foster and maintain a positive work environment

Skills

  • Proven experience as a Shift Leader or relevant managerial role preferred.
  • Knowledge of the industry and relevant health and safety regulations preferred
  • Commitment to excellent service
  • Working well within a team
  • Leadership skills and ability to make decisions fast
  • Strong problem-solving aptitude
  • Ability to stand for long periods
  • available to work flexible shifts

Job Types: Full-time, Part-time

Pay: $ $16.00 per hour

Work Location: In person

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