Current jobs related to Intake - Houston, Texas - Pusch & Nguyen Law Firm, PLLC

  • Intake Specialist

    51 minutes ago

    Houston, Texas, United States Spectrum of Hope Full time

    Intake Specialist | ABA Services |Cypress, TX Schedule: Full-TimeBilingual (Spanish/English)Preferred Pay: Starting at $18This isn't just an admin role. It's the moment a family finally feels heard.At Spectrum of Hope, intake is where everything begins. Before therapy plans. Before progress. Before trust is built. We're looking for an Intake Specialist who...

  • Intake Coordinator

    3 hours ago

    Houston, Texas, United States NURTURING HOME HEALTHCARE AGENCY IN Full time

    Benefits:401(k)Company partiesCompetitive salaryDental insuranceFree food & snacksHealth insurancePaid time offVision insuranceAre you a detail-oriented and compassionate professional with a background in home health care? We are seeking an experienced Intake Coordinator to join our growing team and be the first point of contact for patients entering our...

  • Intake/Placement Coordinator

    5 hours ago

    Houston, Texas, United States St Georgias Full time

    Job Summary: The Intake/Placement Coordinator oversees the admission and placement process for residents within a Residential Treatment Center (RTC). This role ensures that new intakes meet program criteria, facilitate smooth transitions, and collaborates with internal teams and external agencies to support resident placement and care. Key Responsibilities:...

  • Intake Specialist Supervisor

    2 weeks ago

    Houston, Texas, United States Prevention and Recovery Center Full time

    PaRCPaRC (Prevention and Recovery Center) is looking for talented healthcare professionals to join our teamPart of the Discovery Behavioral Health family of brands, we are dedicated to helping our patients and their families cope with alcohol and substance abuse and find a path of hope, health and healing.Our success and outstanding reputation for quality...

  • Intake Specialist

    50 minutes ago

    Houston, Texas, United States Law Office of Bryan Fagan Full time

    DescriptionAre you organized with a good work ethic, and self-disciplined? If so, we would love for you to join our growing team of Intake Specialist/Receptionist.We are seeking an experienced and motivated individual to join our firm as an Intake Specialist/Receptionist. As part of our intake team, you are the first point of contact for most new clients,...

  • client intake specialist

    2 hours ago

    Houston, Texas, United States KRW Lawyers Full time

    About the Role:The Client Intake Specialist plays a critical role in the initial phase of client engagement by efficiently managing and processing incoming client information to ensure a smooth onboarding experience, as well as handling established client inquiries in a high call volume setting. This position serves as the first point of contact for...

  • Intake Coordinator

    5 hours ago

    Houston, Texas, United States Harbor Healthcare System Full time

    We are currently seeking qualified candidates for a full time Intake Coordinator position in the Houston area.Job Description:Ensures the Referrals made by the providers are processed to ensure our patients receive timely follow-up on their diagnosis. Must have experience working with patient referrals, verifying insurance and coverage.Qualifications: ...

  • Patient Intake Coordinator

    6 hours ago

    Houston, Texas, United States Principle Health Systems Full time

    16840 Buccaneer Lane, Suite 261, Houston, TX 77058 • Patient Intake Coordinator (Intake Specialist)We are seeking a detail-oriented and compassionate Intake Specialist to join our team. This role manages the patient intake process, including scheduling, insurance verification, and communication with patients and providers. The ideal candidate is organized,...

  • Patient Intake Coordinator

    5 hours ago

    Houston, Texas, United States Principle Health Systems Full time

    16840 Buccaneer Lane, Suite 261, Houston, TX 77058 • Patient Intake Coordinator (Intake Specialist)We are seeking a detail-oriented and compassionate Intake Specialist to join our team. This role manages the patient intake process, including scheduling, insurance verification, and communication with patients and providers. The ideal candidate is...

  • Prescription Intake Pharmacist

    7 days ago

    Houston, Texas, United States ReviveRX Full time

    Company OverviewAt Revive RX, we're on a mission to transform healthcare by delivering exceptional, personalized wellness solutions through our state-of-the-art compounding pharmacy services. Headquartered in Houston, TX, we specialize in wellness optimization, hormone therapy, IV hydration, and performance-based medicine. Our team of passionate...

Intake

7 hours ago

Houston, Texas, United States Pusch & Nguyen Law Firm, PLLC Full time

We are seeking an intake specialist to help our firm provide injured clients with the service and support they deserve. The Intake specialist will be responsible for interviewing prospective clients, gathering, and investigating all available details surrounding the accident, explaining our contract in detail, creating detailed case files, working directly with our attorneys to determine if a potential case falls within the scope of our practice areas, and serving as a reliable advocate for our growing list of clients.

Requirements

Key Responsibilities

  • Monitor all inbound marketing lead sources and call potential clients as soon as possible;
  • Handle incoming phone calls, empathetically, from prospective clients;
  • Collect appropriate information from new leads and provide concise summary both written and verbal;
  • Ensure all levels of the firm have a clear verbal and written summary of all calls;
  • Input appropriate data into our Customer Relationship Management (CRM) system.
  • Answer all other incoming phone calls from medical providers, insurance adjusters, defense counsels, existing clients, etc. and route to the correct recipient within the firm
  • Assist new clients with their property damage claims from inception to resolution
  • Assist new clients with initial medical treatment 
  • Confidently explain our contract and all intake documents to new clients
  • Follow up with all pending leads via phone call, email, text
  • Meet with prospective clients in person to conduct intake interviews 
  • Assist with receptionist duties on a as needed basis
  • Responsibilities are subject to change due to operational changes

Knowledge, Skills & Attributes

  • Consistent and punctual attendance.
  • Fluent in Spanish and English and Vietnamese (written and verbal)
  • Strong organizational and communication (verbal and written) skills
  • Must be detail-oriented
  • Must be able to work independently, within a team and be a self-starter
  • Ability to meet or exceed tight deadlines
  • Ability to prioritize multiple tasks
  • Ability to follow verbal and written instructions
  • Ability to maintain confidentiality
  • Strong time management skills
  • Strong follow up skills
  • Strong empathetic listening skills
  • Projects confidence on the phone as well as in face to face client meetings
  • Enjoys providing the highest level of service to clients
  • Very computer savvy and able to learn new software
  • Experience with Microsoft Office, Word, and Google sheets

Education & Experience

  • High school diploma or general education degree (GED) - Preferred
  • Minimum 1 year of customer service experience and customer service skills – Required
  • Personal injury intake experience - Required
  • Vietnamese Speakers are encouraged to apply