Director of Performance Improvement Labor

5 days ago


Richmond, Virginia, United States HCA Healthcare Full time $120,000 - $140,000 per year

This position is incentive eligible.

Introduction

Do you want to join an organization that invests in you as a Director of Performance Improvement Labor? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Director of Performance Improvement Labor like you to be a part of our team.

Job Summary and Qualifications

Summary:

Develops and implements the strategic planning for labor and productivity management for the Division, sets specific productivity goals to be accomplished, and directs the activities of the Division aimed toward meeting those strategic goals. Identifies productivity opportunities and communicates recommended solutions appropriately with facility and division leaders. Follows company standard processes and utilizes standard tools to ensure consistency across the company. Collaborates with facility executives and department managers to continually improve productivity results. Participates in annual budget process and implements productivity changes as needed. The Labor PI Director serves as a resource/member of the PI division team to complete of a minimum of 2 traditional facility Performance Improvement engagements on an annual basis. The position is also responsible for complying with corporate policy and procedures, managing resources, promoting teamwork and maximizing internal and external customer satisfaction.

Responsibilities:

  • Identifies productivity opportunities and recommends solutions to the appropriate facility and division individuals.
  • Provides input on the utilization of PLUS and Benchmark; web-based applications used to capture and report statistical values used for managing labor costs based on units of service.
  • Maintains associated infrastructure to insure that accurate and current data is available in productivity based tools (PLUS, Facility Position Control (FPC), Volume Forecasting, Staffing Grids, Facility Scheduler, etc.).
  • Provides training, at the department level, for PLUS, FPC, Facility Scheduler, and Scheduling Excellence tools and report interpretation.
  • Continuously monitor productivity performance using recognized tools and software.
  • Develops, oversees, and improves daily operations, policies, systems and procedures necessary to support cost reduction and system utilization goals.
  • Oversees the position requisition process.
  • Researches and transfers best practices to support performance improvement projects and renders reports based on analysis and research.
  • Directs standardization of operational policies and procedures across division as appropriate.
  • Utilizes comparative data to target performance improvement opportunities.
  • Ensures the delivery of consistent and accurate management reporting to accelerate decision making.
  • Participates in facility and division budget planning.
  • Serve as resource for productivity standard development.
  • Provide weekly and monthly status updates on productivity performance across the Division.
  • Actively participates in projects and conversations with labor management peers in other divisions via corporate support structure and contributes to enterprise knowledge bank.
  • Primary contact for facilities on labor related activities.

Education:

  • Bachelor's degree required.
  • Master's degree preferred. Relative work experience may substitute for other degrees.

Qualifications:

  • 7+ years professional experience; 4-6 years relevant work experience
  • Must be proficient in written and verbal skills
  • Must have advanced analytical skills
  • Experience within healthcare operations required
  • Experience with labor management systems preferred
  • Division based, travel required

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals Our Talent Acquisition team is reviewing applications for our Director of Performance Improvement Labor opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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