Business Analyst

Position summary

The Business Analyst (BA) for the Data & AI team will play a critical role in bridging

business needs and technical execution across data, analytics, and AI initiatives. This

role involves gathering and refining requirements, mapping business workflows,

identifying automation opportunities, enabling data-driven decision-making, and

supporting delivery teams through clear documentation and alignment with

stakeholders.

Key Responsibilities:

Business & Functional Analysis

 Collaborate with business stakeholders to understand goals, challenges, data,

and workflow optimization needs related to analytics and AI initiatives.

 Translate business objectives into detailed functional and non-functional

requirements.

 Document current-state and future-state business processes, identifying gaps

and opportunities for automation or AI-driven optimization.

 Support data governance and data quality initiatives by defining business rules

and validation logic.

Data & Analytics Support

 Partner with data engineers, and analysts to define data requirements and

ensure availability of high-quality datasets for AI and analytics use cases.

 Define KPIs, metrics, and success measures for analytics and AI solutions.

 Support data & model validation and testing processes by aligning technical

outputs with business expectations.

 Assist in the development of data mapping, dashboards, reports, and

visualizations for business insights.

Project Execution & Delivery

 Maintain clear documentation — including requirements, user stories,

acceptance criteria, data dictionaries, and workflow diagrams.

 Collaborate closely with product managers and technical leads to prioritizing

work and managing delivery timelines.

 Support PoCs and pilots for new AI and data capabilities, including workflow

documentation and impact assessment.

 Facilitate meetings, stand-ups, and stakeholder reviews to ensure clarity and

alignment.

Continuous Improvement

 Identify process improvement opportunities enabled by data or AI technologies.

 Support change management and communication for new data/AI solutions

across business units.

 Stay curious and current with industry trends and best practices in data analytics,

AI, and automation.

Required Skills:

 Strong analytical & critical thinking skills, with the ability to clearly articulate

problems and support designing scalable solutions for complex business

needs.

 Willingness to learn new things and adapt quickly to a team and enterprise

undergoing positive transformation and growth

 Ability to foster a sense of purpose among the team and create a culture of

transparency with clear accountabilities and metrics

 Demonstrated ability to foster a culture of innovation and a high-agency

mindset

 Excellent communication and collaboration skills, with the ability to work

across teams and with business stakeholders.

Qualifications:

 Bachelor's degree in Business, Information Systems, Computer Science, or

related field.

 5+ years of experience as a Business Analyst, preferably within data, analytics,

or AI-driven initiatives.

 Strong understanding of data platforms, ETL/data pipelines, data warehousing,

AI and BI tools.

 Experience collaborating with cross-functional engineering and business teams.

 Familiarity with AI/ML concepts, cloud platforms (e.g., AWS), and data & AI

governance practices.

 Excellent communication, analytical thinking, and stakeholder management

skills.

 Proficiency in tools such as JIRA, Confluence, Tableau, Snowflake, Collibra, and

SQL (for data validation preferred).

 Prior insurance industry experience is a plus

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