Service Parts Coordinator

7 days ago

Green Bay, Wisconsin, United States Optima Machinery USA Corporation Full time

Job Overview

OPTIMA is looking to hire a Service Parts Coordinator to provide effective customer service, by establishing a working relationship with internal and external customers through communication via email, telephone or in person with customers or company employees.

Essential Functions

  • Accurate entry of customer orders into the SAP system, responsible for entering correct part numbers, quantities, pricing, billing and shipping information.
  • Provide information about spare part price and delivery to customers both internal and external by phone, email or written quotes.
  • Operates inventory control software, word processing and spreadsheet applications.
  • Answers calls and provides information as needed.
  • Serves as a liaison with manufacturing, engineering, purchasing and shipping personnel.

Competencies

  • Customer/Client Focus
  • Communication Proficiency
  • Organizational Skills
  • Problem Solving/Analysis
  • Technical Capacity

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in an office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

This is a full-time position in office. Days and hours of work are Monday through Friday in coordination with our company "core hours" as noted in our Employee Handbook.

Travel

No travel is expected for this position.

Required Education and Experience

  • Six months to one year of related experience and/or training, or equivalent combination of education and experience.

Preferred Education and Experience

  • High School Diploma or GED equivalent
  • Associates Degree or equivalent from college or technical school.
  • SAP experience

If you are looking for a change and love the idea of a stable work environment, come apply

Job Type: Full-time

Pay: $ $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Green Bay, WI Required)

Ability to Relocate:

  • Green Bay, WI 54304: Relocate before starting work (Required)

Work Location: In person

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