Maintenance Technician II

5 days ago

Grand Rapids, Michigan, United States DTN Management Full time

Job Title: Service Technician II

Reports to: Service Manager

Company Overview

DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan's largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team, DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Service Technician you will influence and guide the experience for those that visit a DTN owned or managed community.

Job Summary

Your responsibilities will include, but not limited to, general maintenance of all building systems, completing resident work orders, maintaining community curb appeal, and preparing homes for new move-ins. We do these activities with respect for each other and the DTN brand.

As a Service Technician, your primary responsibilities include:

Perform resident work orders daily ensuring the highest standards are maintained for the residents' home and communityProvide regular communication as needed to Service Manager related to parts needs, issues with building systems that need support or assistance, and property immediate needs as they are discoveredMaintain property grounds through daily inspection, cleaning, maintenance, and preventative carePerform general cleaning and upkeep requests as directed by Community Manager and Service ManagerPerform daily pool/spa inspections(in season) to ensure proper water chemistry and cleanliness of pool/spa area, and to ascertain needed repairs or improvementsMaintain an organized, clean, and safe work areaComplete new move-in turnover to include painting, cleaning, and general maintenanceComply with all established site safety and hazardous communication standardsService and maintain independently all building systems and building components including electrical, plumbing, carpentry, drywall installation and repair, and appliancesPerform site inspections as directed by Community Manager and Service ManagerCore Candidate Qualities:High school diploma or equivalent and/or work experience1+ years' experience as a maintenance repair technician, building contractor and/or trade school certificate of completionPrevious experience in  plumbing, electrical, mechanical, drywall, carpentry, appliances maintenance and repairsHVAC knowledge and EPA certification preferredPositive attitude and good verbal and written communication skillsThe ability to communicate effectively and efficiently with residents, coworkers, supervisors and vendorsDesire to learn and grow within companyThe ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds consistentlyAvailability to respond to after-hours emergencies and on call work ordersBasic tools required for maintenanceLanguage skills: Ability to read and interpret directions, manuals, instructions and company documentsAbility to write for routine reporting and correspondenceAbility to work a flexible work schedule any day of the weekUtilize electronic devices including tablet and computerCan do attitude and collaborative mindset – We all succeed by working as a teamAn eye for detail – Our properties and team members are representing the DTN brandDesire to provide great customer outcomesProficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPointExperience using industry software is preferredReliable transportation to get to work daily and conduct daily job responsibilitiesBenefits:Health, Vision, and Dental CoverageCompetitive 401K packagePaid Time Off Paid Holidays8 Hours Paid Annual Volunteer TimeEducation ReimbursementMileage ReimbursementRental Discount at Select DTN PropertiesOngoing Training, Mentorship and Job ShadowingGrowth Opportunity

Expected Schedule: Monday – Friday (40 Hours)
On-Call: Must participate in week-long rotating on-call schedule. Bonus pay included

If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications

For more information, please visit

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