Enterprise Support Specialist

Koniag Information Technology Services (KITS), a Koniag Government Services company, is seeking an Enterprise Support Specialist I to support our Army customer in Huntsville, Alabama. This position requires on-site presence in Huntsville, Alabama.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The Enterprise Support Specialist I will be responsible for providing technical support for the integration of hardware, software, and business processes across the AMC enterprise. This on-site role will focus on providing engineering and integration services for the Army Materiel Command (AMC), with special emphasis on emerging technologies, Artificial Intelligence (AI), and Zero Trust (ZT) principles. The ideal candidate will have experience with Army systems and a strong foundation in technology integration and cybersecurity concepts.

Principal Responsibilities Will Include But Are Not Limited To

• Support the integration of hardware, software, and business processes with focus on AI and Zero Trust principles
• Assist in researching and analyzing emerging technologies and their potential impact on AMC IT architecture
• Support the identification, planning, design, modeling, simulation, and testing of new technologies
• Contribute to rapid prototyping and proof-of-concept initiatives aligned with organizational needs
• Analyze functionality, performance, and operational impacts of proposed technologies
• Assist in preparing data-driven recommendations based on cost/benefit analyses
• Help evaluate potential impacts to the IT infrastructure, particularly regarding Zero Trust implementation

• Support technical initiatives across various Army systems, including:

• Unified Communication (UC) systems

• Department of Defense Information Network–Army (DoDIN-A)
• Operational Technology (OT) systems including Industrial Control Systems (ICS) and SCADA
• Logistics Modernization Program (LMP)
• Product Data Management (PDM)
• Enterprise Resource Planning (ERP)
• Condition Based Maintenance plus (CBM+)
• Cloud computing platforms
• Mobile computing solutions

• Machine learning applications

• Assist in securing these systems in alignment with cybersecurity requirements and Zero Trust principles

• Support assessments of emerging solutions including AI-driven automation and predictive maintenance
• Participate in technical reviews of AMC systems to identify vulnerabilities
• Help prepare engineering estimates, designs, models, and risk management plans
• Attend relevant technical meetings and provide supporting documentation
• Assist in testing technologies, including Zero Trust implementations and AI-driven security solutions
• Support the development of technology strategies and roadmaps

Required
Education and Experience:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; or equivalent combination of education and experience
• 1-3 years of experience in IT support, systems integration, or related technical role
• Experience with enterprise IT systems and integration concepts
• Familiarity with cybersecurity principles and practices
• Basic understanding of emerging technologies such as AI and Zero Trust

Required Skills And Competencies

• Knowledge of hardware and software integration principles
• Basic understanding of Artificial Intelligence concepts and applications
• Familiarity with Zero Trust security principles
• Experience supporting technical analysis and assessments
• Understanding of system testing and validation processes
• Basic knowledge of cost/benefit analysis concepts
• Ability to assist with documentation of technical designs and plans
• Knowledge of IT infrastructure components and relationships
• Understanding of enterprise systems and their interconnections
• Basic analytical and problem-solving skills
• Attention to detail and quality in technical work
• Good communication skills, both written and verbal
• Ability to work collaboratively in a team environment
• Basic understanding of risk management concepts
• Willingness to learn new technologies and methodologies
• Basic understanding of project documentation requirements
• Ability to obtain and maintain required security clearances
• Willingness to work on-site in Huntsville, Alabama

Desired Skills And Competencies

• Experience with Army or DoD systems and environments
• Familiarity with any of the following: UC systems, DoDIN-A, ICS, SCADA, LMP, PDM, ERP, CBM+
• Basic knowledge of cloud computing concepts
• Understanding of mobile computing solutions
• Exposure to machine learning applications
• Knowledge of technical documentation standards
• Experience with modeling and simulation tools
• Familiarity with prototyping methodologies
• Understanding of operational technology environments
• Basic knowledge of cybersecurity frameworks and controls
• Experience supporting proof-of-concept initiatives
• Understanding of enterprise architecture concepts
• Exposure to system security engineering practices
• Knowledge of data analysis techniques
• Eagerness to grow in the enterprise support specialist role

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at - or by calling to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352