Senior Collector

3 days ago


San Rafael, California, United States Marin County, CA Full time
Senior Collector

MARIN COUNTY, CA

San Rafael, California United States

Posted: Nov 18, 2025

Salary: $81, $98,611.50 Annually USD Annually

Salary Top:98611

Full Time

Accounting and Finance

ABOUT US

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture on the Department of Human Resources website . Read on to find out more about this opportunity.

The Marin County Department of Finance is responsible for the powers and duties of the offices of the auditor, controller, tax collector, treasurer, and public administrator. We serve as a collaborative partner and fiscal advisor to the County government in their consideration of fiscal decisions and planning. We strive to inspire and elevate public trust in the County government by safeguarding the County's financial integrity, advocating, and implementing best practices, and ensuring compliance with mandates and fiduciary responsibilities.

Mission Statement: The mission of the Department of Finance is to instill the public's trust and ensure the financial integrity of the County of Marin by safeguarding the County's funds and promoting the prudent utilization of resources.

ABOUT THE POSITION

There is currently one (1) full-time vacancy for a Senior Collector with the Department of Finance.

The Marin County Tax Collector's Office is seeking a highly motivated, detail-oriented, and solution-driven professional to serve as the Senior Collector. Reporting to the Accounting Unit Manager, the Senior Collector oversees the tax-defaulted properties program, including managing delinquencies, negotiating installment plans, recording and tracking bankruptcy claims, conducting debtor asset searches using skip tracing and other investigative methods, reviewing financials and reconciliations, and coordinating the annual tax auction and sale of tax-defaulted properties in accordance with the California Revenue and Taxation Code and State Controller's Office guidelines.

In addition, this pivotal role provides daily leadership to the front-line tax collector team and oversees the public counter, including cash handling and responding to customer inquiries. The Senior Collector plays a critical role in ensuring the fair and effective collection of property taxes for Marin County.

The Senior Collector also analyzes large financial datasets, reconciles accounts, prepares reports, and contributes to the development and improvement of operational workflows and internal controls.

This dynamic, fast-paced position requires sound judgment, strong analytical skills, and excellent communication abilities. The successful candidate will thrive in a collaborative environment, take initiative to improve processes, and be committed to delivering high-quality public service both at the counter and behind the scenes in financial management.

ABOUT YOU

Our Highly Qualified Candidate is a proactive and analytical professional with experience in revenue collection, compliance, and financial account management. They bring proven expertise in managing delinquent accounts, overseeing enforcement, and coordinating complex processes such as installment plans, bankruptcies, and leading auctions.

This individual must have a strong ability to understand, interpret, and apply the Revenue & Taxation Code (RTC) and internal procedures to ensure compliance and accurate account management. Experience working with the State Controller's Office (SCO) is highly desirable, particularly in areas such as tax-defaulted property enforcement, excess proceeds, and related reporting requirements.

The ideal candidate excels at leading front-line customer service and providing guidance to support staff, ensuring consistent, high-quality service. They are skilled in using tools such as skip tracing, and collaborating with legal counsel to resolve complex accounts.

While technical expertise in tax collections is highly desirable, candidates with strong problem-solving skills, analytical ability, and a learning mindset are encouraged to apply. They are organized, dependable, and adaptable, with excellent verbal and written communication skills. They leverage technology - including Microsoft Excel and other financial software - to track accounts, generate reports, and improve operational workflows. Above all, they are committed to teamwork, operational excellence, and delivering meaningful public service.

QUALIFICATIONS

Knowledge of:

  • Current collection procedures, laws, regulations and legal procedures applicable to the collection of delinquent accounts.
  • Investigative procedures applicable to collection of delinquent accounts.
  • Interview techniques and practices used to obtain factual information.
  • Types of delinquent and receivable accounts; collection, billing, claiming, and third-party eligibility procedures.
  • Computer applications and software applicable to record keeping and collection of delinquent accounts.
  • Principles and procedures of case management.
  • Types of court debt and secured and unsecured taxes.
  • Accounting principles and practices.

Ability to:

  • Provide lead direction to staff, including training in work procedures.
  • Current collection procedures, laws, regulations and legal procedures applicable to the collection of delinquent accounts.
  • Investigative procedures applicable to collection of delinquent accounts.
  • Interview techniques and practices used to obtain factual information.
  • Types of delinquent and receivable accounts; collection, billing, claiming, and third-party eligibility procedures.
  • Computer applications and software applicable to record keeping and collection of delinquent accounts.
  • Principles and procedures of case management.
  • Types of court debt and secured and unsecured taxes.
  • Accounting principles and practices.

MINIMUM QUALIFICATIONS

Any combination of experience, training and/or education that would provide the knowledge and abilities required. A typical way to qualify is one year of experience equivalent to the Collections Officer II; or three years of experience in credit or collections work, including responsibility for interviewing debtors and investigating, recommending, and expediting legal action against delinquent accounts or accounts receivable.

IMPORTANT INFORMATION

If you have questions concerning this position announcement, please contact Dario Aguilar at .

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL

Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .

Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at

IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical : The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at For additional details about the benefits or retirement, please contact the Benefits Division at

  • IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
County of Marin

The County of Marin is a vibrant and thriving organization comprised of 23 agencies and departments with a workforce of approximately 2,400 employees. The County's array of public safety, community development, public works, health and human services, community services and administrative services is governed by the Board of Supervisors, which is made up of an elected representative from each of the five voting districts in this county.

This diverse organization strives to uphold a set of core values at work: respect, trust, integrity, diversity, equality, excellence, accountability, innovation, and collaboration. These values keep the organization and its individuals healthy, resulting in successful and sustainable quality service delivery. In addition, the County is committed to being a well-managed organization that relies on the talents of its workforce to succeed.

OUR MISSION AS A COUNTY:

To provide excellent services that support healthy, safe and sustainable communities; preserve Marin's unique environmental heritage; and encourage meaningful participation in the governance of the County by all.

When you're employed in local government the effects of your work are visible all around you. Your work is an integral part of the day-to-day lives of Marin County residents and visitors. From the roads we drive on, to the parks and libraries we visit, to the services we rely on to keep us healthy and safe, County employees contribute directly to the sustained well-being of Marin County's communities.

We are motivated to preserve the importance of Equity, Economy, Environment and Education that make our County unique. With over 3000 employees, volunteers and interns across 22 departments, we are a part of the communities we serve. We work with our core values in mind: Integrity, Respect, Diversity, Innovation, Collaboration, and Excellence. These values are not only part of our organization's strategic initiatives and goals[PDF], but they are what unify us in our work across a variety of perspectives and skillsets.


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