Client Service Associate

At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank—Here, you grow.

We're seeking a dynamic, customer-focused professional to join our team as a Part-time Client Service Associate (Teller) at our Northwest Crossing / Houston, TX financial center. In this front-line role, you'll be the face of Amegy Bank—delivering exceptional service, building relationships, and assisting customers with their everyday banking needs.

This role offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If you're passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals, we'd love to connect with you

Essential Functions

Provide full-service banking services by accurately processing all financial transactions in a timely manner within established authorized limits, while maintaining an acceptable balancing record.

Utilize knowledge of available bank products and services to expand and increase client relationships.

Identify and address clients' needs by providing a variety of services which may include issuing counter checks, conducting account maintenance, performing money transfers, and receiving loan payments.

Deliver an exceptional customer experience while uncovering bank products or service needs to make appropriate referral opportunities. Explore, identify, and maximize cross-selling of bank products based on clients' needs. Perform all duties in compliance with laws, regulations, and bank policies and procedures.

Resolve client concerns through direct personal action or referral to alternative banking center or bank resources.

Adhere to the bank's security policies while maintaining confidentiality of bank records and client information.

Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and banking center goals.

Perform other duties as assigned.

Qualifications:

High school diploma or equivalent required.

At least 6 months of experience in customer service, banking, cashiering, balancing, and sales or a related field.

Prior experience in a customer service or cash-handling role, is preferred.

Excellent customer service skills with the ability to communicate effectively.

Basic math skills and proficiency in using computers and cash handling equipment.

Strong attention to detail and accuracy in handling financial transactions.

Knowledge of banking products and services a plus.

Proficiency in cross-selling bank products tailored to clients' specific needs.

Experience in meeting or exceeding sales goals and referral targets.

Reliable attendance and exceptional time management skills.

Ability to work efficiently in a fast-paced environment while maintaining professionalism.

Work Schedule: Monday – Friday: 9am - 5pm, Saturday: 9am - 1pm, 30 Hours per week.

This is a part-time position: 30 hours per week. Must be able to work a flexible schedule within the hours listed above.

Benefits:

At Amegy Bank, our mission is to create value for our customers, communities, employees, and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being, as well as that of your family, while supporting your career growth.

Medical, Dental, and Vision Insurance – START DAY ONE

Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.

Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.

Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.

401(k) plan with company match and Profit Sharing.

Mental Health benefits including coaching and therapy sessions.

Tuition Reimbursement for qualifying employees.

Employee Ambassador preferred banking products.

Competitive compensation in line with work experience.

Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation's employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions.

Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.