StreamLabs Customer Service Representative

2 hours ago

Smyrna, Georgia, United States Chubb Full time
Description

StreamLabs, a pioneering leader in the IoT sector, specializes in manufacturing and providing services for products and systems designed to conserve water and protect against water-related damages. As a wholly owned subsidiary of Chubb, the world's largest publicly traded property and casualty insurer, StreamLabs operates independently, serving both consumer and commercial clients through various channels, including retail, distribution, insurance, and construction. Chubb is renowned for its extensive product offerings, robust distribution capabilities, financial strength, underwriting excellence, superior claims handling, and global operations.

Position Scope:

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team dedicated to service excellence. You will play a crucial role in communicating with customers, guiding them through our processes, and acting as the primary liaison between customers and other service providers. You will utilize various communication methods, including phone, email, and text messaging, to engage with business referrals. Comprehensive training will be provided on our systems, general insurance and plumbing knowledge, and effective communication techniques.

Key Responsibilities:

  • Manage inbound business referrals efficiently.
  • Contact customers promptly and professionally.
  • Input sales orders accurately.
  • Track shipments and update company systems accordingly.
  • Respond to customer service requests as needed.
  • Maintain precise inventory records of finished goods and raw materials.
Qualifications
  • Associate degree or some college coursework preferred.
  • Experience in customer service, sales, or retail is required.
  • Ability to manage multiple projects simultaneously.
  • Familiarity with Internet of Things (IoT) technologies.
  • Proficiency in Customer Relationship Management (CRM) software.
  • Strong verbal communication skills.
  • Experience with Microsoft Office 365.
  • Excellent written communication skills.

Skills:

  • Exceptional time management skills with a proven ability to meet deadlines.
  • Ability to prioritize tasks effectively.
  • Enjoyment of a fast-paced work environment.
  • Experience with smartphone-based applications.

Work Environment:

StreamLabs, as part of Chubb, is committed to fostering a diverse, inclusive, and rewarding work environment. We value teamwork and mutual respect, believing that the best solutions arise from diverse perspectives, experiences, and skills. We ensure that everyone, regardless of their background, has the opportunity to contribute to our collective success.

Compensation and Benefits:

Chubb offers a competitive compensation package and comprehensive benefits, including life, health, dental, and vision insurance, a generous retirement savings plan, disability coverage, a stock purchase plan, flexible spending accounts, tuition reimbursement, and a business casual dress code. We are dedicated to equal employment opportunities and compliance with all relevant laws and regulations, ensuring employment conditions are free from discrimination based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, marital status, or any other protected characteristic.

  • Customer Service Representative

    1 week ago

    Smyrna, Georgia, United States Circle K Full time

    Store : 1880 Almaville Rd, Smyrna, Tennessee 37167Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    2 weeks ago

    Smyrna, Georgia, United States U-Haul Full time

    Location:2416 S Cobb Dr, Smyrna, Georgia 30080 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Retail Customer Service

    2 weeks ago

    Smyrna, Georgia, United States EZCORP Full time $15 - $16

    Address: 209 S. Lowry Street Smyrna, Tennessee 37167Brand: Easy PawnPay range is based on experience from $15.00/hr to $16.00/hrWe want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development...

  • Member Services Representative

    1 week ago

    Smyrna, Georgia, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.Handle all front...

  • Brand Representative

    2 days ago

    Smyrna, Georgia, United States Vision6, Inc. Full time

    We are seeking a dynamic and enthusiastic Brand Representative to join our team. The ideal candidate will be responsible for promoting and enhancing our brand image through various marketing initiatives and customer interactions.**Duties:** - Represent the brand at various events, trade shows, and promotional activities - Engage with customers to promote...

  • Sales Representative

    2 weeks ago

    Smyrna, Georgia, United States Lawn Doctor Full time $52,200 per year

    Lawn Doctor is looking for a dependable and reliable individual to join our team as a Sales Representative.  Our Sales Representatives work with both current customers add services to maintain and beautify their properties and with new leads to convert them to Lawn Doctor Customers.  Lawn Doctor believes that employees who are given a chance to grow...

  • Entry Level Sales Representative

    1 week ago

    Smyrna, Georgia, United States LJG Sales and Marketing Full time

    Job DescriptionCustomer Sales Representative -Join Our Team - No Experience NecessaryAre you a people person with a passion for meeting and talking with people each day? Do you thrive in a dynamic, engaging environment? If so, you may be exactly who we're looking forWe are a rapidly expanding company in Sandy Springs, GA, dedicated to providing outstanding...

  • Sales Representative

    2 weeks ago

    Smyrna, Georgia, United States Englert Inc. Full time $60,000 - $100,000 per year

    OverviewFor over 50 years Englert has been the gold standard and a leading manufacturer of metal roofing and gutter systems. We are built on a simple core principle, dedicating ourselves to help our customers succeed. At Englert, we are more than just top-quality metal roofing and gutters. We are industry pioneers, on the cutting edge of innovation to...

  • Sales Associate/Customer Service

    6 days ago

    Smyrna, Georgia, United States Thrift-T Full time

    About UsThrift-T and Encore Thrift, divisions of Thrift-T, are community-driven thrift stores in Smyrna dedicated to offering quality products, great prices, and friendly service. We take pride in creating a welcoming shopping experience where sustainability meets style — and where every team member helps make a difference in our community.Position...

  • Sales Representative

    2 weeks ago

    Smyrna, Georgia, United States Lithia & Driveway Full time $40,000 - $80,000 per year

    Dealership:L0582 Wade FordWade FordWe're Hiring People Who Love Connecting with OthersDo you enjoy building relationships and helping people make confident decisions? If you have sales experience — or a natural talent for connecting with customers — Wade Ford wants to hear from youAs one of Georgia's most respected Ford dealerships, Wade Ford combines...