Technical Project/Program Manager with Security Clearance

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work We are currently seeking a Project Manager to work San Antonio, TX. The Program Manager shall perform the following: *** contingent upon award of contract to ASRC Federal

• Create Project Management weekly status reports, create balanced scorecard, coordinate and plan meetings, including documenting meeting discussions and action items
• Day-to-day oversight of Contractor personnel and SOO performance. The PM shall have full authority to make all commitments and decisions for all elements of the project.
• Proactively address all client concerns to the best of their ability.
• Operate consistent with company values, ethics, policies, procedures, and guidelines
• Manage program risk and communicate accordingly with senior leadership within ASRC Federal
• Provide mentorship to subordinates and take time to work with staff on performance feedback, career growth, and retention activities.
• Work collaboratively with ASRC Federal colleagues on intercompany initiatives, growth-oriented activities, and strategy development.
• Provide a Concept of Operations which includes a roles and responsibility matrix and processes and management controls.
• Report key performance indicators (KPIs) when required by government client.
• Monitor and vendor IT hardware and software End-of-Life/End-of-Support (EoL/EoS) dates for products in preparation for next-gen product procurement and implementation as well as disposition of items projected for EoL/EoS.
• Serve as the Contractor's primary contact for the Government personnel.
• Conduct conflict resolution and cross-functional management & communication with teams as required.
• Ensure that all necessary operational personnel are available on call for standard working hours and during non-working hours to meet emergent requirements.
• Track and manage overall project status so that project milestones are met and that change activity is properly documented
• Meets with customer and contractor personnel to formulate and review task plans and deliverable items Requirements
• Project Management Professional (PMP) certification required
• ITIL 4 Foundation
• Four (4) years of progressive experience managing large IT service contracts.
• Bachelor's degree and/or equivalency.
• Must have at least a Secret level clearance.
• Must have experience managing Tier 1 through 3 help desk contracts with 50+ staff located geographically across the continental United States
• Must have experience building relationships with government stakeholders, software vendors, and internal senior leadership Candidates will be subject to a government background investigation and must meet eligibility criteria for access to classified information. U.S. Citizenship is required. We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity /Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.