Surgical Scheduling Coordinator

4 days ago

Danbury, Connecticut, United States Health Plus Management Full time

Somers Orthopaedic Surgery & Sports Medicine Group has been providing expert diagnosis and treatment of musculoskeletal conditions and injuries in Carmel, Newburgh, Mount Kisco, Fishkill, New York, and Danbury, Connecticut. Somers Orthopaedic Surgery & Sports Medicine Group physicians specialize in all aspects of orthopaedic care. Somers has partnered with HealthPlus Management, a Physician Support Organization, to provide best-in-class administrative support as they continue to expand their practice. HPM currently provides practice management services to 40+ locations in NY, NJ and CT.

The surgical scheduling coordinator is responsible for answering incoming calls and requests. As a Surgical Scheduling Coordinator you will be primarily responsible for obtaining patient information and scheduling their appointments for the 5 locations as well as responding to online inquiries.

Responsibilities

  • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner
  • Maintain the daily operations of the office by following standard operating procedures and guidelines
  • Contribute to team effort by smoothly transitioning into daily roles as needed
  • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant)
  • Respond to inquiries, resolves risen issues, schedule patient appointments
  • Other administrative tasks as needed

Knowledge And Experience

  • 1+ years of relevant medical administrative experience, preferred
  • Experience with medical insurance/verification is a plus
  • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred
  • Experience with EMR, preferred
  • Strong computer knowledge and windows program including Microsoft word/excel

Skills And Abilities

  • Excellent verbal and written communication
  • Outstanding customer service skills
  • Exceptional organizational and time-managements skills - the ability to multi-task is a must
  • Adaptability and flexibility while working in a fast-paced environment
  • Problem-solving ability and aptitude
  • Outcome-focused, with an ability to work under pressure
  • A solution-oriented mindset
  • A strong sense of urgency and focus in accomplishing tasks

THIS IS A TEMPORARY POSITION
Schedule:
Monday-Friday, 8:00am-4:30pm

Working between the Carmel and Danbury offices.

Pay:
$24-28/hour

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