Records Technician I/II/III

Join our Team The Police Department is seeking a Records Technician. For more information about our community or working for the Town of Estes Park please see our employment brochure
here
.
This position is Open Until Filled and the vacancy may close without notice if a candidate is selected. To ensure your application is reviewed, it is highly recommended that you apply on or before close of business on the first review date of December 15.

The Records Technician position is responsible for; the creation, use, storage, release, reviewing, filing, retention, distribution, retrieval and destruction of all police records, meeting customer service needs at the front window reception area of the department. May train and supervise volunteer assistants and lower level records personnel.The below list is intended to be illustrative of the responsibilities of the position and not all encompassing. The Town may change these duties at any time.

• Receives training as follows: applicable laws and ordinances; Town and department policies and procedures; Federal & State regulations pertaining to retention and release laws; computer skills and systems – i.e. (CAD, RMS, CBI, CCIC/NCIC, Redact-It, and other applications); Police Dynamics and Character First; and customer service.
• Ensures all information required for Uniform Crime Reporting (UCR) and Department directive is accurate.
• Maintains police department records and files, retrieves and archives records as needed.
• Releases police records as requested and allowed by Colorado Open Records Act.
• Receives financial payments from public and prepares weekly cash reports for Finance.
• Processes Municipal and County bonds as needed.
• Provides training for police department personnel on report writing and Tiburon entry.
• Performs receptionist duties.
• Provides the public with general information and assistance for walk-in traffic as well as e-mail, fax and telephone requests.
• Distributes reports to state and county agencies and insurance companies.
• Provides customer service to internal and external customers.
• Responds in a support fashion to crisis or emergency situations as requested by Command Staff.
• Provides training and assistance to volunteer & staff performing records support functions.
• Prepares weekly, quarterly, and annual statistical reports as requested.
• Serves as liaison between department and Larimer County District Attorney's Office as it pertains to information sharing.
• Reviews Police Officer reports and may suggest changes from a compliance standpoint.
• Assists dispatch with non-emergent calls and information retrieval.

• Performs other related work as required or assigned.

• Records Technician I:

• High school diploma or GED

• Two years of experience in records management, customer service, or Criminal Justice (preferred).

• Records Technician II:

• 12 months of experience of direct records management experience in a Law Enforcement Organization

• Master Records Technician certification for the State of Colorado (Alert/Sam).
• Records Technician III, must meet the qualifications at the Records Technician II and have a minimum of three years of direct records management experience in a Law Enforcement Organization. Must have and maintain CBI Operator Certification and NIBRS Certification.

RESIDENCY REQUIREMENT
: No

REMOTE WORK ELIGIBLE
: No

CELL PHONE ALLOWANCE
: NoneTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Ability to maintain complex Records Management and information system to include input, storage and retrieval.
• Ability to understand and comply with complex instructions.
• Knowledge of general office procedures and computer operation and keyboarding skills.
• Knowledge of Estes Park Police Department and Town of Estes Park Policies and Procedures.
• Knowledge of Colorado Revised Statutes (CRS), Colorado Children's Code, Estes Park Municipal Code, Uniform Crime Reporting Classifications. Must maintain a working knowledge of the criminal justice records release sections of the Colorado Open Records Act.
• Must be able to query, enter, modify and delete CCIC/NCIC records and comply with all security and file integrity regulations as specified in the UCR/NIBRS program.
• Ability to provide excellent customer service to internal and external stakeholders.
• Ability to communicate effectively, both verbally and in writing, and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with employees, customers and the general public.

Licenses, Certifications and Registrations

None

Supervisor and Pay Grade

REPORTS TO: Police Professional Services Director

EXEMPT: No

Grade
Records Technician I - TP 140 $50, ,239 annual equivalent

Records Technician II - TP 150 $55, ,263 annual equivalent

Records Technician III - TP 160 $60, ,989 annual equivalent

Physical Requirements and Work Environment

Frequency Guide
Rarely (R)Occasionally (O)Frequently (F)Constantly (C)Less than - 5%6 – 30%31% - 70%Over 70%
Physical Task
Frequency
Physical Surroundings
Frequency
SittingCExtreme TemperaturesRStandingFInside WorkCWalkingOOutside WorkRRunningRWalking on uneven surfacesRStoopingRWorking at heightRKneelingROther: SquattingR ClimbingR
Environmental Conditions
BalancingRExposure to ChemicalsRReachingOExposure to Gases/Fumes/DustRGraspingOHigh Noise LevelsRFingeringFModerate Noise LevelsOHandlingFVibrationsRVisual Acuity: NearCLight/Power Equipment OpsRVisual Acuity FarOHeavy Equipment OperationRDepth PerceptionFWork in TrafficRColor DiscriminationFLocal TravelOPeripheral VisionOOut of Town TravelRTalkingFOther: HearingC Other:
Weight of Objects Moved
Over 100 poundsR Over 50 PoundsR Over 10 poundsF