Financial Coordinator at Affiliated Pediatric Dentistry

Who are we? Affiliated Pediatric Dentistry and Orthodontics is a well-established and reputable Pediatric Dental & Orthodontic practice in Scottsdale that has been serving The Valley for over 40 years As a concierge pediatric dental practice, we are dedicated to creating a welcoming environment focused on education for the youngest of patients through their early adult years. Our team is committed to creating healthy smiles and providing top-notch service.

Position Overview: We are seeking a Pediatric Financial Coordinator to join our pediatric dental team This hybrid role combines financial coordination (2 days) with patient care coordination (2 days) — perfect for someone who loves both numbers and people. You'll manage patient financials, support treatment plan presentations, and help families navigate their child's dental care with confidence and compassion.

You'll play a key role in ensuring every family's clinical and financial experience is handled with professionalism, accuracy, and heart.

Key Responsibilities:

· Financial Coordination (2 Days per Week)

· Manage collections for both Scottsdale and Grayhawk pediatric accounts, including journal reviews and follow-up actions.

· Review credit and aging reports to monitor financial goals.

· Provide post-insurance balance explanations to parents, collaborating with the Insurance Coordinator as needed.

· Extend financial arrangements that balance family needs with APDO's financial guidelines.

· Maintain Exclusive Membership contracts and autopay accounts, including account setup, recurring payments, and declined payment follow-ups.

· Patient Care Coordination (2 Days per Week)

· Greet patients and families with warmth and professionalism.

· Manage scheduling, confirmations, and daily flow for the front desk team.

· Answer phones and respond to parent inquiries with clarity and empathy.

· Prepare and update patient charts, verify demographic and insurance information.

· Collect estimated patient portions at check-out.

· Support treatment presentations and patient education.

· Assist with any additional duties as needed to ensure a seamless patient experience.

What it's like to work at Affiliated Pediatric Dentistry and Orthodontics

Work-Life-Culture: We firmly believe work should be a place you enjoy coming into each morning and we strive to create community within our practice From team lunches to themed dress up days, and even

jumping into staring in an Instagram reel, there are many opportunities for engagement. Some of our current available activities include book club, vision board planning, craft nights, pickle-ball, happy hour, etc.

Additional Benefits of the work-life-culture we provide:

· A 4 day work week; No nights or weekends

· A supportive and collaborative team environment

· Doctors and Leadership that value and care for their team

· Opportunities for professional development and growth

· Access to advanced orthodontic training and technology

· A beautiful and modern working environment

Compensation Package: 

In addition to an hourly rate, we included the following benefits in our compensation package for those working 30 hours or more:

· Affordable Health, dental, vision insurance options

· FSA/HSA

· Short/Long Term disability options

· 401(k) with up to 5% matching

· Paid time off and paid holidays

· Uniforms provided

· Free Pediatric Dental Care for immediate family members after 90 days

· Free Orthodontic Treatment for employees and immediate family members after 1 year

· Practice wide monthly bonus structure

Qualifications:

· Minimum 2 years of dental experience preferred

· Strong understanding of dental insurance, financial coordination, and treatment planning.

· Excellent written and verbal communication skills.

· Exceptional interpersonal skills with a calm, confident, and positive demeanor.

· Ability to multitask, manage competing priorities, and stay organized under pressure.

· A team player with strong follow-through and attention to detail.

Together as a team, we created what we are looking for in our ideal candidate with "The 5 Pillars of a Team Player." If you exemplify the following pillars, we would love for you to join our team

· Positive Energy

· Team Oriented

· Committed

· Great Communicator

· Coachable