Congregate Dining Program Coordinator

WHAT MAKES VOA SPECIAL

VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential.

** The Congregate Dining Program Coordinator supports over 20 community dining sites to ensure high-quality meal service and compliance with program standards. This role coordinates site operations, conducts annual site visits, and provides food safety training for volunteers. Responsibilities include collecting and tracking documentation, performing data entry, and maintaining accurate records to meet regulatory requirements. The position also fosters strong relationships with partner sites and engages directly with clients, helping reduce social isolation and promote senior wellness through community dining experiences.

Essential Duties and Responsibilities

• Ensure the client's voice is heard and plays an active role in services.
• Collect, review, and track required documentation including meal counts, client assessment forms, temperature logs, and rosters for accurate reporting.
• Enter data into internal and state tracking systems promptly and maintain organized records for audits and funder requirements.
• Conduct compliance checks at all congregate dining sites using established checklists, ensuring adherence to food safety standards and State Unit on Aging policies and procedures.
• Coordinate and perform food safety and documentation trainings for site volunteers as needed, with a minimum of two sessions per site annually.
• Communicate regularly with partner sites via email, phone, and on-site visits to provide guidance, resolve issues, and support program compliance.
• Monitor client reassessments to ensure timely completion and assist sites in meeting deadlines.
• Provide outreach and engagement to strengthen community relationships and increase access to congregate meal services.
• Assist with supply orders, site documentation needs, and occasional coverage at congregate sites when required.
• Support volunteer recognition efforts and contribute to special events or program initiatives as directed.
• Provide on-site support for the Thursday congregate meal at the Aging and Nutrition Services building.
• Cover congregate meal sites as needed to ensure uninterrupted service and compliance.
• Perform other duties as assigned to ensure smooth operation of the congregate dining program.

Working Conditions and Physical Requirements

• Regularly required to communicate clearly, both verbally and in writing.
• Travel using a personal vehicle is required; mileage reimbursement provided per policy.
• Mild physical activity may be necessary when assisting at congregate sites or supporting mobile meal service.
• Position is primarily office-based with limited opportunities for remote work.
• Noise level in work environments is generally low to moderate.

Position Type and Expected Hours of Work

• Full Time
• Monday – Friday 8am – 430pm, Thursdays 9am-530pm

Location

• Onsite

4915 East 52nd Avenue Commerce City, CO 80022

PAY RANGE: $20.00-$21.00/hr

BENEFITS (eligibility is based on job type/status)

• Vacation Time/Separate Sick Time
• Paid Holidays/Floating Holidays/Personal Days
• Volunteer/Wellness Day
• Health, Dental, Vision, and Pet Insurance
• Tuition Assistance
• Pension Plan
• 403b Retirement Plan with Agency Match
• Life Insurance/Accident Insurance
• Employee Assistance/Work-Life Balance Program/Employee Discount Program
• LifeLock with Norton
• Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

POSITION WILL REMAIN OPEN UNTIL FILLED

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

VETERANS ARE STRONGLY ENCOURAGED TO APPLY

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact to begin the Interactive Process.

Requirements:

Minimum Qualifications of Position

• ServSafe Food Handler Certification or ability to obtain within 90 days of hire.
• Associate's degree in Public Health, Social Work, Non-Profit Management, Nutrition, or related field OR at least one year of equivalent work experience.
• Reliable transportation, valid Colorado driver's license, and proof of insurance.
• Highly self-motivated with strong organizational and time-management abilities.

Preferred Qualifications of Position

• Experience in community outreach and engagement.
• Background in volunteer coordination or support.
• Demonstrated ability to work collaboratively as part of a team.
• Prior experience in customer or client services, especially handling phone-based inquiries and providing support.

Competences

• Models core culture attributes of Volunteers of America- Colorado Branch that include "AIRS" (Accountability, Integrity, Respect and Service).
• Models and pursues with vigor Volunteers of America- Colorado Branch three critical virtues of HHS (Hungry Humble, and People Smart).

Knowledge and Skills

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications and strong computer skills.
• Detail oriented with excellent organizational and record keeping skills.