Assistant Event Manager

Assistant Event Manager

The Glen Oaks Club, a premier club in Long Island, NY, is seeking a full-time Assistant Event Manager. The Glen Oaks Club is known for providing its members an exceptional and personalized experience. For nearly 100 years the Glen Oaks Club has been evolving to maintain its stature as a home away from home for their member families.

Summary: Works with the Events Manager on the planning, preparation, and execution of events. Will be expected to train and supervise staff to ensure events run to the satisfaction of the members and guests. Assist in controlling and managing budgeted labor, supplies, and other cost goals.

Essential Duties and Responsibilities include the following;

• Works closely with Food & Beverage managers to ensure events are set up and ready for opening times and that floor plans are complete.

• Conducts meetings and supervises all staff for events to ensure all staff are aware of the specific event responsibilities and are in proper uniforms.

• Coordinates and supervises set up, execution and breakdown of events.

• Coordinates the timely execution and delivery of food and beverage to the satisfaction of the members

• Leads by example with effort, knowledge, and a positive attitude.

• Motivates staff by reinforcing the concept of teamwork and directs the staff not only by assigning responsibilities but also by example.

• Provides hands-on assistance to the staff by taking orders, running food or beverages, bussing, handling re-fires and seating guests.

• Send out and collect member function questionnaire for private events.

• Interfaces with members regarding problems, questions, and miscellaneous matters.

• Assists Events Manager with function sheet creation and ensures distribution to all departments.

• Assist with creating special floor plans for their venues using appropriate events.

• Act as a liaison between Glen Oaks Club and Event Temple, or other software.

• Assist the Events Manager in revising and designing banquet/event menus.

• Assists in the planning of events including theme, décor, vendor contracts, menu, etc.

• Help maintain organized files on billing records, and correspondence for each event for the Events Manager and the Accounting Department.

• Assists with the purchasing of party supplies.

• Receives and responds to phone calls, faxes, e-mails, and mailings regarding activities.

• Handles day of special requests/complaints from members and guests and resolves issues to ensure member satisfaction.

• May be required to sample (a small portion of an item) alcoholic beverages at functions such as wine tastings or wine dinner functions.

• Ensures dining facilities are always kept to the standards of the Glen Oaks Club.

• Develops and maintains ongoing relationships and dialogue with members through name recognition, personal communication, and follow-through to ensure maximum member satisfaction.

• Participate in a variety of meetings, menu and POS updates.

• Processes end-of-day reports, checks receipts at the end of each shift and sends a shift report to the department head.

• Communicates with members, co-workers, management and the general public in a courteous and professional manner.

• Exhibits and maintains a professional demeanor to reflect a positive image of The Glen Oaks Club.

• Conforms with and abides by all regulations, policies, work procedures and instructions.

• Performs other duties as assigned by the Events Manager, Food & Beverage Director and Clubhouse Manager.

Knowledge, Skills and Abilities:

• Must have a creative and artistic mind.

• Must have excellent member relations and customer service skills.

• Must have strong leadership and people management skills.

• Previous events experience or front-of-the house operations required.

• Experience with Event Temple a plus.

• Ability to analyze, interpret data and prepare reports.

• Ability to verbally communicate well in English as well as in writing.

• Ability to understand and carry out verbal and written instructions in English.

• Ability to interact professionally and maintain effective working relationships with superiors, co-workers and members.

• Must be able to multi-task and work in a fast-paced environment.

Supervisory Responsibilities:

Manages subordinate line employees in the Events/Food & Beverage department. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; conducting performance appraisals; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience:

Bachelor's degree required; plus, two years related experience and/or training; or equivalent combination of education and experience in event or front-of-the house operations.

Salary Description

 $60, $65,000.00 annually. 

Glen Oaks Club offers a generous benefits package including the following:

· Group health coverage (medical, dental, & vision)

· 401(k) plan

· Company provided life insurance

· Generous paid holiday schedule and paid vacation & sick days