Client Services Associate

1 day ago

New York, New York, United States HB Travels Full time


About Us:

We are a professional travel services organization dedicated to making trip planning simple, seamless, and stress-free. By working with trusted travel providers, we ensure clients receive high-quality service and personalized support for every journey.

Position Overview:

We are looking for detail-oriented and customer-focused individuals to join our team as Client Services Associates / Travel. In this role, you will assist clients with their travel needs, handle reservations, and provide exceptional service from start to finish.

Key Responsibilities:

  • Respond to client inquiries and assist with booking flights, hotels, cruises, and vacation packages

  • Provide accurate information on travel options, destinations, and policies

  • Manage reservations, itinerary changes, and special requests as needed

  • Deliver excellent customer service and maintain positive client relationships

  • Stay informed on travel promotions, updates, and industry trends

Qualifications:

  • Strong communication and interpersonal skills

  • Excellent organizational abilities and attention to detail

  • Comfortable working independently in a remote environment

  • Prior experience in travel, hospitality, or customer service is a plus (not required)

  • Passion for travel and helping others plan memorable experiences

What We Offer:

  • Remote work flexibility

  • Training and professional development resources

  • A supportive, collaborative team environment

  • Opportunities to grow within the travel industry

  • Access to travel perks and discounts (after training completion and eligibility)



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