Director of Annual Giving

Diocese of St. Augustine

Director of Annual Giving

Reports to: Executive Director, Catholic Foundation

Grade: 208

FLSA: Salary Exempt

Full Time

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#catholiccampaigns

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#directorofannualgiving

GENERAL SUMMARY

The Director of Annual Giving is a vital extension of the Bishop's ministry for fostering intentional giving in support of the apostolic ministry of the Church. The Director serves as the strategic leader of all diocesan annual giving campaigns. This includes the Bishop's Annual Stewardship Appeal, Catholic Student Assistance Fund, National Shrine of Our Lady of La Leche, Diocesan Cemeteries Appeal, and any future appeals. In addition, the Director assists pastors and their parish staff with their local efforts with parish annual giving, working closely to promote stewardship and providing training events for parish development and stewardship councils.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Makes recommendations for the strategic planning of annual campaigns, working collaboratively with the Bishop and other diocesan leaders.
• Directs and manages all fundraising, logistics, and gift processing for all diocesan annual giving campaigns and their related events, including communication with clergy, staff, volunteers, and donors; manages timelines of events; works with outside vendors, negotiating yearly vendor contracts; develops materials and coordinates training for pastors and volunteers; tracks and reports data collection; coordinates all direct mail and email communications; develops annual campaign materials.
• Works collaboratively with boards and committees; may serve on boards/committees; attends meetings well prepared and provides mission-relevant, concise, data-driven, future-oriented strategic insight.
• Partners with the Office of Communications to ensure that development messaging and design for the annual appeals adhere to the overall voice, brand, and mission statement of the diocese. This includes all print materials, web content, social media posts, and e-blasts.
• Interacts professionally with donors and prospects via personal visits, phone calls, and email correspondence.
• Manages all donor relations and database records, and promotion and support of any diocesan campaigns. The director also helps parish staff to enhance their knowledge of and proficiency with managing donor records.
• Working with the Fiscal Office, supervises the gift processing procedures with outside vendors and internal team members. Ensures gifts are properly deposited, entered, batched, and verified, with a focus on quality control for all gift processing.
• Tracks outreach to donors and potential donors, systematically recording and analyzing interactions and data related to donors to understand their behavior, preferences, and giving history. Promptly uses the CRM database to track progress toward goals. Conducts donor research and schedules donor cultivation meetings focusing on mid-major donors.
• Coordinates and supervises gift acknowledgement, commitment pledge billings, and outreach to donors with recurring gifts, expired credit cards, declined credit cards, 60-day+ pledge delinquencies, and identified pledges that have a payment schedule that will not satisfy the pledge by the end of December.
• Assists the development team in the planning and execution of multi-channel cultivation, outreach, and stewardship activities for donors and prospects of the diocese.
• Assists in the research, evaluation, selection, and supervision of vendors in support of development needs.
• Provides comprehensive, accurate, and timely status reports on appeal performance, financial updates, goals, initiatives, and the success of the campaigns, as well as building support for future strategies.
• Works cooperatively and diligently with professionals in the technology arena, legal, planning, trust, investment, and marketing fields to involve them in the development activities of the diocese to achieve successful outcomes.
• Provides consultative advice, support, materials, tools, publications, education/training to parishes and other diocesan institutions on Stewardship rooted in Baptism and Christian discipleship so that they can develop their own initiatives that focus on the pillars of Stewardship.
• Works with pastors and their staff to develop strategies and approaches to enhance parish development and offertory programs, providing guidance on marketing, communication, promotional, acknowledgement, and recognition activities.
• Promotes and supports all diocesan development efforts. Participates with other development fundraising projects and/or special events or campaigns, as necessary. Regularly and intentionally meets with or creates opportunities to gather information, understand the impact and success stories behind these campaigns to share with others how they have touched people's lives, advanced ministries, and brought people closer to God.
• Develops and maintains positive relationships with clergy, schools, parish staff, and volunteers. Maintains a work schedule that maximizes availability to parishes, diocesan staff, and clergy.
• Commits oneself to ongoing professional development.
• Works closely with the Executive Director to establish a department budget and is responsible for staying within the budget.
• Meets or exceeds goals established for the diocesan annual giving campaigns. Establishes agreed-upon personal goals with the supervisor, such as analytics-driven goals related to donor acquisition, donor retention, campaign effectiveness, etc.
• Perform other duties as assigned by supervisor.

KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor's degree in Marketing, Communications, Public Relations, Business Administration, Non-Profit Administration, or related field. Certified Fund-Raising Executive (CFRE) or similar professional credential is preferred. Fluency in Spanish and English is a plus.
• Must be a practicing Roman Catholic in good standing and registered member of a Catholic parish faith community. Must have the ability to respect, promote, accommodate, and not be in conflict with the mission, moral and social teachings, doctrines, and laws of the Roman Catholic Church.
• Proficiency in using Microsoft Office (Word, Excel, PowerPoint, and Outlook) and CRM relational donor databases. Working knowledge of Adobe and cloud-based email marketing and donor research tools is a plus.
• Proven success in relationship building, strategic planning, and a minimum of five years of professional and successful experience in directing annual appeals with multi-channel cultivation, general fundraising techniques, and donor relations.
• Strong administrative, planning, and organizational leadership skills.
• Ability to pursue this ministry with energy, drive, and a need to produce results, especially in the face of resistance or setbacks. Must be flexible, self-confident, assertive, and persuasive.
• Must be skilled at articulating the mission and inspiring commitment to a shared vision.
• Ability to respect and value the cultural richness that makes up the Church and society and strives to celebrate commonalities and differences among various groups.
• Must be able to maintain highly confidential information, exercise good judgment, and work independently as well as in a team environment.
• Ability to manage multiple high-priority projects with competing deadlines, with attention to detail and commitment to accuracy and thoroughness.
• Exceptional verbal and written communication skills, including the ability to draft executive-level correspondence.
• Must successfully pass the required criminal background check prior to employment and maintain this clearance.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, vendors, employees, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Flexibility to work evenings and weekends, and the ability to travel and drive one's own vehicle to various diocesan locations.

Job Type: Full-time

Pay: From $83,500.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person