Guest Service Agent

5 days ago

San Francisco, California, United States FOUND Study College Hill Full time $54,000 - $108,000 per year

The FOUND Hotel Union Square, located in San Francisco is Now Hiring PM and Overnight Guest Service Agents

Come join our new team today What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process.
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted.
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
  • Greets guests as they arrive, focusing on personal recognition.
  • Reviews arrival list daily and assists in preparing and assembling welcome amenities.
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed.
  • Keep front desk area clean and organized.

Job Types: Full-time, Part-time

Pay: $ $27.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

  • Guest Service Agent

    3 days ago

    South San Francisco, California, United States Sonesta Select South San Franciso Full time

    Job OverviewAs a Guest Service Agent, you will be the vibrant face of our hospitality team, ensuring that every guest feels welcomed and valued from the moment they arrive. Your role is pivotal in creating memorable experiences through exceptional customer service and effective communication. You will manage front desk operations, assist with guest...

  • Lead Guest Services Agent

    3 days ago

    San Diego, California, United States Noble House Hotels & Resorts Full time $50,000 - $70,000 per year

    DescriptionSan Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Lead Guest Services Agent to our Front Desk Mission Bay Family.The JOBThe Lead Guest Services Agent works side by side with your...

  • Guest Service Agent

    6 days ago

    San Ramon, California, United States Sonesta International Hotels Full time

    Job Description SummaryThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...

  • Guest Services Agent

    3 days ago

    San Diego, California, United States Sheraton Full time $22,000 - $28,000 per year

    Why work for The Sheraton San Diego Resort?If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience – Sheraton San Diego Resort is a fit for you Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay and our associates love to workThe Sheraton San...

  • Front Desk Agent

    20 hours ago

    San Francisco, California, United States Hotel Zephyr - Fisherman's Wharf Full time $10,400 - $15,520 per year

    Property DescriptionJoin the team at Hotel Zephyr - Fisherman's Wharf, located in the heart of San Francisco's iconic waterfront As a unique and vibrant hotel, we are seeking enthusiastic and motivated individuals to be part of our team. With our innovative and playful nautical-themed decor, Hotel Zephyr offers an exciting and dynamic work environment. As an...

  • Ticketing Customer Service Agent

    1 day ago

    San Francisco, California, United States Pacific Aviation Full time $40,000 - $80,000 per year

    Ticketing Customer Service Agent (NH) job at Pacific Aviation. San Francisco, CA.Ticketing Customer Service AgentPosition ObjectivesThis position will support the Customer Service and Ticketing operational functions for San Francisco, CA. Ticketing Customer Service Agent will ensure there is clear verbal communication to assist passengers' monetary...

  • Hotel Front Desk Agent

    1 day ago

    San Diego, California, United States DPA Property Management Full time $96,800 per year

    GUEST SERVICE AGENTSUMMARY OF POSITION: The Guest Service Agent will accommodate guests of hotel by performing front desk sales and customer service functions related to guest registration, departures and revenue collection, in a manner that will ensure our guests receive a secure place to stay with friendly, attentive service. Opera PMS experience highly...

  • Guest Service Specialist- Swing Medical Respite

    23 hours ago

    San Francisco, California, United States Community Forward SF Full time $48,736 - $62,440 per year

    Job Title: Guest Services Specialist Program: Medical Respite and Sobering Center, 1171 Mission St. Reports To: Assistant ManagerStatus:  Non-exempt, UnionWage: $23.70Schedule: Fri-Tues, 3pm-11pm JOB SUMMARY:Guest Services Specialists provide culturally appropriate, trauma-informed services to guests of the Medical Respite & Sobering...

  • Guest Service Aide

    5 days ago

    San Jose, California, United States Marriott Hotels Resorts Full time $40,000 - $60,000 per year

    Description POSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room...

  • Front Desk Agent

    3 days ago

    San Diego, California, United States Estancia La Jolla, A Noble House Hotel Full time $40,000 - $60,000 per year

    ABOUT US:From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.THE JOB:As a...