Technical Account Manager

5 days ago

Dallas, Texas, United States Riccione Resources, Inc. Full time

Technical Account Manager, AI, Agentic, Client Onboarding - Remote/Dallas, TX

Join a six-year-old AI company pioneering
Agentic AI
on a
no-code platform
, growing FAST. We need a
Technical Account Manager
—a hands-on, startup-savvy pro obsessed with business automation.

In this role, you'll primarily focus on client onboarding, designing, and building innovative solutions in an Agile workspace. You'll also have the opportunity to lend a hand to our client's in-house support team and collaborate with talented software engineers while partnering closely with the sales team.

If a fast-paced environment and ground-floor access to the next phase of AI technology excites you, apply now.

Why should you apply here?

  • Co-Founder's third startup, with past success in the first two.
  • Six-year-old firm, funded and revenue producing.
  • Agentic technology.
  • New bleeding-edge software.
  • Opportunity to have a large impact in a growth company.
  • Work with enterprise companies.
  • 100% Remote.

What will you be doing?

  • Technical liaison to clients.
  • Lead workshops, training sessions, and maintain strong client relationships.
  • Oversee the onboarding and implementation process, including Statements of Work and project plans.
  • Ensure accountability across company and client teams to meet deadlines and project goals.
  • Translate client requirements into effective process automation and system designs.
  • Build metrics that achieve measurable business outcomes and identify additional value opportunities.

What are the minimum qualifications?

  • 5+ years of experience in software or AI implementations with proven client delivery success.
  • Must have previous or current experience working for a startup
  • Technical background with programming experience and solution configuration skills.
  • Understanding of coding concepts.
  • Strong skills in project management, business analysis, and problem-solving.
  • Strong understanding of business automation.
  • Basic knowledge of APIs, cloud technologies, or scripting languages (e.g., Python, JavaScript).
  • Familiar with various cloud infrastructure such as AWS, Azure, and Google Cloud.
  • Previous experience writing playbooks.
  • Excellent verbal and written communication; able to engage all stakeholder levels.
  • Proactive, client-focused, with strong time management and the ability to travel up to 15%.

What will make your résumé stand out?

  • Exposure to AI solutions, workflow automation platforms, and large language models (LLMs).
  • Consulting or advisory experience with mid-market or enterprise clients.

Location:
Remote, Headquarters in Dallas, TX

Citizenship:
U.S. Citizens and Permanent Residents

Salary:
130K - 150K plus stock options and benefits

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