Service Desk Technician
1 week ago
Title: Service Desk Technician
Location: Milwaukee (Hybrid)
Type: Contract-to-Hire
Experience: Mid-Level
Our direct client is looking to add a passionate Service Desk Technician for their talented and growing team. They are seeking someone to contribute positively to their collaborative team environment, focusing not only on how they best serve their customers and community but also on supporting one another as teammates.
Responsibilities:
- Assisting with technology needs, issues, and requests in a friendly and timely manner.
- Effectively opening, communicating, and delivering on tickets, always prioritizing and escalating as necessary.
- Acting as the liaison between technical and non-technical employees, bridging the gap of misunderstanding.
Qualifications:
- 1 to 3 years of IT Support experience.
- Drive, determination, and passion to work in a fast-paced, upbeat environment.
- Experience supporting Microsoft Office Suite and Microsoft Windows OS.
- Outstanding communication and customer service skills.
NRC is committed to providing our consultants with a better experience. We invest in relationships to better understand your career goals and aspirations. Through our Educate and Connect initiative, we offer multiple professional growth and thought leadership opportunities, including a comprehensive Consultant Education Reimbursement program for most roles, and actively connect you with our technical and charitable communities. Our efforts are acknowledged through our continued recognition as a Best Places to Work, Top Workplaces, and Best and Brightest award winner. is governed by our core values: Accountable, Passionate, Respectful, Innovative, and Collaborative. These fundamentals guide our business practices, our employment standards, and our continued willingness to give back.
3rd Party Disclaimer: New Resources Consulting does not accept unsolicited resumes or candidate submissions of any kind from third-party recruiting firms. Any resumes received from such agencies will be considered the property of New Resources Consulting.
We look forward to receiving your application
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