Experienced Service Writer

5 days ago

Dallas, Texas, United States Audi Dallas Full time
Join the Audi Dallas Family – Experienced Service Advisor Wanted

At Audi Dallas, we offer more than just a job — we provide a career with growth, support, and work-life balance. As a family-owned dealership with over 30 years in Dallas, we take pride in our people, our reputation, and the exceptional service experience we deliver every day.

Why Work With Us
  • Family-Owned & Operated – You're part of the team, not just a number.
  • Career Growth & Promotion Opportunities – We invest in your success and future.
  • Top-Tier Facilities & Culture – Work in a supportive, modern, and high-performing environment.
Outstanding Benefits
  • Medical, Dental & Vision (with company contributions)
  • 401(k) with Company Match (fully vested in 5 years)
  • Paid Vacation & Ongoing Audi Training
  • Annual Bonuses & Referral Incentives
  • Employee Discounts on Vehicles, Parts & Service
  • Service Recognition — including a Rolex for 25 Years of Service
Your Role: Experienced Service Advisor

We're seeking a skilled, customer-focused Service Advisor who already knows how to excel in a fast-paced, high-end dealership environment. The ideal candidate will bring proven automotive service experience, exceptional communication skills, and a commitment to customer satisfaction.

  • Greet and assist customers with professionalism, confidence, and care.
  • Create and manage repair orders accurately and efficiently.
  • Communicate repair recommendations and service updates clearly and transparently.
  • Collaborate with technicians to ensure timely and accurate repairs.
  • Exceed customer expectations and maintain top CSI scores.
  • Maintain required Audi Academy certifications and contribute to team success.
What We're Looking For
  • Minimum 2 years of experience as a Service Advisor (Audi or luxury brand preferred)
  • Proven success in achieving service sales and customer satisfaction goals
  • Strong communication, organization, and multitasking skills
  • Tech-savvy and comfortable with DMS and CRM systems
  • Professional, punctual, and motivated to grow in a performance-driven team
  • Valid driver's license and clean driving record
Ready to Bring Your Experience to the Best?

If you're an experienced Service Advisor looking to join a dealership that values your skill, time, and dedication — apply today and join the Audi Dallas family.

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