front desk supervisor

7 days ago

Chandler, Arizona, United States HCW Hospitality Full time

JOB SUMMARY

At HCW Hospitality, our front desk is the heart of our guest experience. As the Front Desk Supervisor, you'll lead by example, ensuring that every guest receives exceptional service. Your leadership will create a welcoming atmosphere that sets the tone for their entire stay.

WHAT YOU'LL DO

As the Front Desk Supervisor, you'll guide the front desk team to success. In this role, you will:

  • Lead and mentor front desk agents to deliver outstanding service.
  • Handle guest check-ins, check-outs, and inquiries with professionalism.
  • Monitor guest feedback and implement improvements to enhance satisfaction.
  • Assist in scheduling, training, and performance evaluations for front desk staff.
  • Oversee daily front desk operations and ensure accurate billing and reservations.
  • Collaborate with other departments to ensure a seamless guest experience.
  • Take on additional duties as assigned by management to support the smooth operation of the hotel.

WHAT YOU BRING

We're looking for a natural leader who is passionate about guest service. To excel in this role, you'll need:

  • 1 year of PEP experience
  • Available for all 3 shifts - Morning, Mid-Day, Night Audit
  • Weekends required
  • Experience in front desk operations, with supervisory experience preferred.
  • Strong leadership and communication skills.
  • A commitment to creating a welcoming and efficient front desk environment.
  • The ability to handle multiple tasks and resolve guest issues with ease.
  • Flexibility to work varied hours, including evenings, weekends, and holidays.
  • A positive attitude and a passion for hospitality.

JOIN HCW HOSPITALITY

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count.

Build your future with us at HCW Hospitality, where excellence isn't just expected—it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

  • Front Desk Receptionist

    10 hours ago

    Chandler, Arizona, United States Novakovic Family Practice Full time

    Job Summary FAMILY PRACTICE PRIMARY CARE - WARM, FRIENDLY ENVIRONMENTWe are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will possess excellent communication skills and a professional demeanor, ensuring a positive experience for everyone who enters our office. This...

  • Front Desk Receptionist

    2 weeks ago

    Chandler, Arizona, United States Aspen Orthodontics Full time $22,000 - $44,000 per year

    Job SummaryWe are seeking an energetic and organized Front Desk Receptionist to be the welcoming face of our office. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and callers alike. Your proactive approach and excellent organizational skills will ensure smooth...

  • Front Desk Admin

    6 days ago

    Chandler, Arizona, United States Lifeline Professional Counseling Services Full time

    Job description:About usLifeline Professional Counseling is licensed as an outpatient treatment facility with 6 locations throughout the valley. Lifeline specializes in evidence based and trauma informed techniques for mental health and addiction counseling.Full time, Monday - Friday, 10am-7pm**Duties** Greet and welcome visitors in a professional and...

  • Front Desk Associate

    2 weeks ago

    Chandler, Arizona, United States Citrus Massage Full time $36,000 - $72,000 per year

    Citrus Massage in Chandler, AZ is handpicking friendly and hardworking front desk receptionists to join our team. Locally owned and operated, we value people above all and believe that finding the right staff will cultivate a refreshing and successful work experience.Receptionists are critical to our clients' overall experience at the spa, as they are the...

  • Front Desk Receptionist and Sales Coordinator

    6 days ago

    Chandler, Arizona, United States New Viva MD weight loss Full time

    We are a Internal Medicine/Medical weight loss practice located in Gilbert,AZ .We are seeking to hire an experienced front desk receptionist .This will be a very fullfilling and rewarding job as you help patient get healthier.Positive work environmentOur goal is to integrate qualified candidated into the daily flow of our Medical weight loss practice.The...

  • Front Desk Receptionist

    4 days ago

    Chandler, Arizona, United States STG Auto Group Full time

    STG is excited to expand into Arizona with our newest used car dealership. With over 20 years of success in Southern California, we bring a proven track record of offering a diverse inventory—from economy vehicles to high-line luxury cars, performance models, trucks, and SUVs. We are committed to delivering an outstanding customer experience and are...

  • Front Desk Agent

    3 days ago

    Chandler, Arizona, United States Residence Inn Chandler Full time

    Compensation TypeHourlyHighgate HotelsHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.With a 30-year track record as an innovator in the hospitality industry, this...

  • Med Spa Front Desk Coordinator and Sales- Chandler

    2 weeks ago

    Chandler, Arizona, United States Pure Vanity Full time

    Pure Vanity Spa has earned a reputation for excellent customer service while providing luxury medspa services at an affordable price. We are currently seeking a career-minded, self-motivated Med Spa Front Desk Sales Coordinator for Chandler, AZ. The ideal candidate will possess excellent customer service skills in a face-to-face capacity and be able to...

  • Front Office Receptionist

    5 days ago

    Chandler, Arizona, United States URPrecious 3D Breast Ultrasound Full time

    Company OverviewURPrecious Imaging is dedicated to providing exceptional breast imaging services using advanced technology. We are committed to detecting and diagnosing breast diseases with the utmost care and expertise.SummaryWe are seeking a Front Desk Receptionist to join our team at URPrecious Imaging in Chandler, AZ. In this role, you will be the first...

  • Front Desk Administrative Assistant

    18 hours ago

    Chandler, Arizona, United States Survival Flight Full time

    POSITION SUMMARY:The Admin. Assistant is a role to support the whole office as needed. Main responsibility will be answering incoming calls, and greeting guest. The ideal candidate combines Customer Service, Administrative, Communication, Organization, and Computer skills to enhance effectiveness, while exercising discretion concerning sensitive or...