Patient Services Representative

2 weeks ago

Tulsa, Oklahoma, United States OU Health Full time

Position Title:

Patient Services Representative - SCC Tulsa Utica Park Clinic- Medicine Oncology

Department:

Hillcrest-Clinic

Job Description:

General Description:

Under immediate supervision, registers, classifies, admits, and schedules appointments for patients.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

  • Interviews patients and responsible parties to obtain personal, demographic and financial information required for the registration of patients.
  • Serves as hospital systems intake.
  • Schedules appointments following appropriate procedures and guidelines.
  • Directs the flow of patients and visitors through the use of the hospital information system.
  • Gives information of a general nature regarding access to the hospital, general operating procedures, etc., to patients and visitors.
  • Directs patients and visitors to appropriate sources for other inquiries.
  • Reviews registrations, admissions, and appointments for accuracy.
  • Receives physician's orders to admit, register or schedule a patient.
  • Collects money and issue receipts for hospital services rendered.
  • Maintains various reports and logs as appropriate.

General Responsibilities:

  • Performs other duties as assigned.

Minimum Qualifications:

Education: High School Diploma or GED required.

Experience: 0-3 years of general office experience required.

Licensure/Certifications/Registrations Required: None required.

Knowledge, Skills and Abilities:

  • Knowledge of spelling, punctuation and grammar and of basic mathematics.
  • Skill in establishing and maintaining effective working relationships with others.
  • Skill in following verbal and written instructions.
  • Typing/keyboarding skills sufficient to meet the requirements of the position.
  • Excellent computer skills.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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