Shift Leader

5 days ago

Houston, Texas, United States Milk Mustache Full time

Shift Leader - Job Description

Location: Houston, TX Greater Houston Area)

Benefits:

  • Flexible Schedule
  • Employee Discount
  • Advancement Opportunities (We promote from within)
  • Base + Tips
  • Full-Time and Part-Time Available

About Us: Milk Mustache is a gourmet cookie company specializing in handcrafted, all-natural, unique cookies. Known for our superior products and excellent customer service, we are a fast-growing company with exciting growth opportunities. We're looking for a people person and leader to join our team

Job Summary: As a Shift Leader at Milk Mustache, you will oversee daily store operations under the direction of the Store Manager/General Manager, ensuring a seamless and enjoyable customer experience. You will lead a small team, manage order fulfillment, and maintain store standards. Your role is crucial in upholding our commitment to quality and customer satisfaction. If you are a proactive leader with a passion for customer service and a knack for problem-solving, we want you on our team

Responsibilities:

  • Manage store operations during shifts, including overseeing staff, customer service, and store cleanliness.
  • Greet customers, take orders, fulfill orders, and use the Point-of-Sale system.
  • Prepare and assemble orders, ensuring accuracy. Orders may include the occasional local delivery using the company vehicle when needed.
  • Execute systems and procedures with integrity.
  • Supervise staff on shift, overseeing product preparation, sales, customer service, and facility operations.
  • Ensure reliability, punctuality, and great attendance.
  • Participate in and/or oversee on-the-job training for new team members.
  • Ensure opening and/or closing procedures are completed.
  • Resolve customer inquiries and concerns.
  • Maintain excellent communication skills for in-person and phone interactions.
  • Foster a collaborative, team-oriented environment with a positive attitude.
  • Demonstrate exceptional problem-solving skills, work ethic, and ability to handle high-volume, time-sensitive environments.
  • Use various kitchen equipment, including convection ovens and mixers.

Qualifications:

  • Preferred: Shift lead experience.
  • Schedule flexibility on weekends and holidays.
  • Customer service experience in a fast-paced, food service, bakery, or retail environment.
  • Reliability (on-time and present).
  • Team-oriented with a positive, can-do attitude.
  • Proactive and takes initiative.
  • Detail-oriented.
  • Enjoys interacting with customers.
  • Clear communication with team, management, and customers.
  • Willingness to maintain a Food Manager Certificate.

Physical Requirements:

  • Ability to bend, twist, reach, and lift up to 50 lbs.
  • Ability to stand for long periods.
  • Ability to follow written and verbal instructions in a loud, high-volume kitchen environment.
  • Ability to safely operate a motor vehicle and obey all traffic laws.

Job Types: Full-time, Part-time

All Applicable Shifts:

  • Morning shift
  • Evening shift
  • Weekdays
  • Weekends and holidays (must be willing and able)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $ $17.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid training

Work Location: In person

  • Shift Leader-

    2 weeks ago

    Houston, Texas, United States Marco's Pizza Full time $312,000 per year

    We are looking for exceptional and reliable Shift Leaders who are willing to have fun while training, leading and motivating an amazing team in providing the best pizza and guest experience to our communityAs part of our Marco's Pizza franchise group you will have the opportunity to work with leaders who have over 30 years of experience in the industry. As...

  • Shift Leader

    3 days ago

    Houston, Texas, United States Dave's Hot Chicken Full time

    SummaryThe Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with therestaurant management team to ensure all activities are consistent with and supportive of the restaurant's business plan. They will ensure all Team Members are performing their job responsibilities and meeting...

  • Shift Leader

    2 weeks ago

    Houston, Texas, United States Portillo's Full time $72,800 - $104,000 per year

    Job Description:Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo's, we're looking for Shift Leaders to join our team You will be responsible for assisting with the operation of the restaurant by directing hourly team members in food...

  • Shift Leader

    2 weeks ago

    Houston, Texas, United States Tiff's Treats Full time $40,000 - $60,000 per year

    Shift Leader / On Duty Manager - Medical Center1333 Old Spanish Trail Houston, Texas 77054At Tiff's Treats, we bring happiness to customers by delivering warm, delicious treats, and we're currently seeking enthusiastic On Duty Managers (ODMs) to join our team This role is a unique opportunity to step into a leadership position whenever our salaried managers...

  • Shift Leader

    2 weeks ago

    Houston, Texas, United States Dish Management LLC Full time $25,000 - $45,000 per year

    Now Hiring: Shift Lead (Front of House)Location: Dish Society MemorialFull-Time -Open Availability Required - Restaurant Experience RequiredAre you the kind of person who leads by example, thrives in a busy environment, and genuinely enjoys helping others succeed? At Dish Society, we're looking for Shift Leads who are passionate about food, hospitality, and...

  • Shift Leader

    1 week ago

    Houston, Texas, United States Generations QSB LLC Full time $25,000 - $30,000 per year

    Job SummaryWe are seeking a dedicated and enthusiastic Shift Leader / Pizzeria All-Rounder to join our dynamic team. In this role, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and maintaining high standards of food quality and safety. You will play a key role in managing staff, training new team members, and...

  • Shift Leader

    1 week ago

    Houston, Texas, United States Gyro Republic Full time $28,000 - $42,000 per year

    Job Type: Full-Time or Part-TimePay: $11.00 – $14.00 per hour + TipsSchedule: Up to 40 hours/week | Open Availability NeededStart Date: ASAP (like… for real)WHO WE AREGyro Republic = good vibes, fast-paced energy, fire food, and a kindness-first culture.We're growing FAST and we're looking for people who want to grow with us.If you like: good people good...

  • Restaurant Shift Leader

    2 weeks ago

    Houston, Texas, United States Berg Hospitality Group, L Full time $40,000 - $60,000 per year

    The OpportunityBerg Hospitality is an award winning restaurant group founded in Houston, TX. Buttermilk Baby reimagines the All-American soda fountain with modern techniques paired with diner style dishes and soft serve ice cream. The restaurant will feature breakfast platters, flakey biscuits, fried chicken sandwiches, burgers, and salads in a fast casual...

  • Pizza Shift Leader

    7 days ago

    Houston, Texas, United States Marco's Pizza Full time

    As a Shift Lead for Marco's Pizza, you have ultimate responsibility for the efficient and profitable running of your assigned store every hour of every day that the store is open.The job requires that you:Lead by example, select, train and schedule sufficient staff to meet or exceed Marco's pizza standards regarding product quality and service, continually...

  • Team Leader

    3 hours ago

    Houston, Texas, United States Jenis Splendid Ice Creams Llc. Full time

    In Houston, our Team Jeni's Team Leaders have the opportunity to earn an average of $19.04 per hour**This is an estimate of hourly earnings. It is based on the 2025 base pay rate, plus 2024's hourly tip average. 2025 actual customer tips may vary.In Texas, if the average hourly earnings of a Team Leader are less than $16 per hour in a two-week pay period,...