Patient Care Coordinator

3 hours ago


Lansing, Michigan, United States Great Lakes Dental Partners Full time

Join Southshore Family Dentistry – Patient Care Coordinator Opportunity
Michigan City, IN

Southshore Family Dentistry isn't just any dental practice—it's home to the #1 doctor in our entire network, leading a high-volume office that prioritizes clinical excellence, quality of care, and a supportive team culture. This is a unique chance to grow your career in a practice where your development and success truly matter.

We are seeking a Patient Care Coordinator to join our team. In this role, you'll be the face of our practice, ensuring every patient has an exceptional experience while working alongside a team that is well-resourced, motivated, and dedicated to making a difference.

Why This Role Stands Out:

  • Competitive pay up to $22/hour (commensurate with experience)
  • Opportunity for monthly bonuses based on performance
  • A career path with growth potential into management within a couple years
  • Access to continuing education and development programs across our network
  • A collaborative, patient-focused environment that values your contribution

Schedule: Monday – Thursday: 8:00 AM – 6:00 PM

Perks & Benefits:

  • Health, vision, and dental insurance
  • Rich PTO, 8 paid holidays + 16 gifted hours
  • Maternity Leave Pay
  • Annual Scrub allowance
  • 401(k) retirement plan
  • Ongoing training, mentorship, and professional development

Responsibilities:

  • Oversee front desk operations including calls, scheduling, and patient check-in
  • Maintain accurate records and ensure all patient documentation is complete
  • Address patient inquiries with professionalism and care
  • Support seamless patient flow and collaborate with the clinical team
  • Contribute to meetings, training, and ongoing learning opportunities
  • Ensure compliance with practice policies and regulatory standards

At Southshore Family Dentistry, you'll do more than just support a busy practice—you'll build a career. If you're a motivated dental professional looking for growth, leadership opportunities, and a chance to make an impact, we'd love to connect.

#INDDENTAL

Requirements

 Qualifications:

  • At least 1 year of dental experience required
  • Background in customer service or administrative roles, ideally in healthcare/dental
  • Ability to thrive in a fast-paced, dynamic environment
  • Strong attention to detail and organizational skills
  • A passion for patient care and teamwork


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