Production Services Application Support – Foreign Exchange Sales and Trading

Production Services Application Support – Foreign Exchange Sales and Trading

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member in the role of Production Services Application Support (Foreign Exchange Sales and Trading) to join our Execution Services Production Services team. This role is in New York, NY United States.

In this role, you'll make an impact in the following ways: 

• Work closely with the Foreign Exchange Trading businesses and technology development teams to administer and support trading BNYM applications and workflows across all FX products, Spot, Forward and NDFs.
• Build, manage and cultivate relationships with all internal and external trading technology stakeholders and departments, including, front office sales and trading, middle office and operations, compliance as well as external technology providers to the firm. 
• Learn and improve critical business functions through the use and support of FX trading technology developed and deployed at the firm along the market making workflow, including, securities pricing, offerings, trade execution, trade capture and straight through processing to downstream systems.
• Investigate, manage and drive solutions to technological issues for our business partners to provide top tier service, timely restoration and response times for our partners. 
• Manage and provide production oversight and control functions to improve stability and awareness of all changes to the trading technology environment.
• Learn and participate in the development, deployment and utilization of various monitoring systems to improve issue visibility and provide proactive high-quality support.
• Work and collaborate as part of a dynamic and fast paced global team to support an international business across all three major regions including New York, London and Singapore. 
• Support daily technology workflows through batch monitoring, client and user onboarding and administration of FX technology applications. 
• Support and monitor daily business critical batch processes to ensure quality and delivery. 

To be successful in this role, we're seeking the following: 

• Bachelor's degree in Computer Science, Information Technology, or a related field. - Advanced certifications in application support or IT service management preferred. **EXPERIENCE:** Typically 6-10 years of experience.
• Experience in common front office trading platforms such as FX All, Refinitiv, FlexTrade, SmartTrade, EBS, Bloomberg, or equivalent proprietary trading technology.
• Understanding of RFQ OTC product offering workflows. 
• FX and or Fixed Income asset class product knowledge and understanding, including, Foreign Exchange Spot, Outrights, NDFs, Forwards, Corporate Bonds, Municipal Bonds, Rates and Rates Derivatives, Mortgages, Commercial Paper, Certificates of Deposit, Futures and Equities. 
• Possess good organizational skills and a keen attention to detail to anticipate any potential issues.
• High sense of urgency as it pertains to business needs, ability to multitask and work in a high input environment. 
• Experience and participation in Disaster Recovery exercises.
• Experience in providing support for different technologies and platforms (Windows, Linux, Cloud, Rest Service, Webservice, MQs, Kafka etc ).
• Experience in Automation improvements (Scripting, DevOps).
• Good technical knowledge in supporting Java, .Net, Unix Shell script, Datawarehouse based applications.
• Good knowledge and working experience on automation\monitoring tools like Ansible, Selenium, Moogsoft, Thousandeye, Prometheus, etc.,
• Strong hands-on experience in UNIX and Scripting knowledge (python, shell). 
• Working knowledge of SQL Databases & basic network configuration. 
• Batch Monitoring & Job scheduling tools like ESP, Autosys & Control M. 
• Good working experience in setting up and using monitoring tools (App D, Splunk, MoogSoft).
• Willingness to work in shifts and weekends on a rotational basis. 

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here's a few of our recent awards: 

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $68,000 and $179,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. 

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.