Bellman

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Are you a born performer? Are you an "Expert" in your craft? Do you want to redefine hospitality in Cincinnati and beyond and be a part of a hotel that is exactly like nothing else? If so, then The Lytle Park Hotel could be just the place for you Join us as we embark upon our journey to redefine hospitality and bring back the classics. Find out today what a career with Pyramid Hotel Group at the Lytle Park Hotel, Autograph Collection can mean for you

What you will have an opportunity to do:

The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass

We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest's experience, and exceptional Beyond Compare service attitude for the position of Bell Person at the Lytle Park Hotel. This Expert is responsible to greet and welcome all guests and patrons in a courteous, professional and efficient manner and to assist with the transportation of luggage from the reception area to the guestrooms and vice versa.

The primary responsibilities for the Bell Person include the following but are not limited to:

• Secure luggage from all incoming guests upon check in; obtain room key and escort guest to room.
• Place luggage in respective areas in guestroom, i.e. on luggage rack, in closet etc....
• Assist all departing guests with luggage transport from guestroom to front entrance.
• Familiarize all guests with room amenities including temperature control unit, remote controlled television, mini bar, etc.
• Inform guests of all hotel facilities including the hours of operation of the restaurants, lounges, health club/spa and gift shop.
• Ensure prompt professional response to all guest requests for service.
• Store and retrieve luggage from bell closet as needed while regularly logging such activity.
• Deliver all messages and mail to in house guests in a timely manner.
• Deliver any miscellaneous items i.e. flowers, packages, brochures, etc.. to guestrooms, banquet rooms or hotel offices as directed.
• Assist guests with directions and other information.
• Assist and relieve concierge staff whenever needed.

What are we looking for?

Qualifications:

• At least one year in a customer service role with high guest interaction
• Hospitality industry experience is a plus.
• Ability to solve problems when they arise.
• Ability to work in a team environment is a must.
• Pleasant and helpful personality.
• Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Excellent verbal communication skills
• Ability to work in a fast-paced setting
• Ability to stand for the duration of the shift
• Must be available to work various shifts including weekends and holidays

Compensation:

$12.00

$14.40

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.