VP Information Technology

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

VP Information Technology

About Your Role

The VP - Information Technology will increase focus and visibility for Issuer Solutions, drive accountability and quality, roadmap delivery, appropriate level of innovation and transformation through standardization for the industry and sustain engineering managed. You will lead delivery of teams across development to implementation to production support and resources through alignment and appropriate prioritization.

What you'll do:

• Lead team and others through strategic organizational change initiative while you partner with business stakeholders, client relationship managers and senior leadership to deliver strategic roadmaps on a metric driven approach to measure progress on platforms across SDLC KPIs and support
• Participate in project planning and oversee development and delivery while be the single escalation point to senior leadership, and ensure developers deliver quality code, meeting coding and cyber standards
• Structure team to ensure engagement and alignment of resources and skills to address support, development, and client delivery expectations
• Embed the continuous improvement culture with assessment of processes, controls, quality, and development practices across the team while you support a culture that rewards success and promotes collaboration
• Assess and remediate controls (reputational, financial, operational) and associated monitoring of existing environment
• Build structure and succession with team leaders to be able to operate without day-to-day guidance by establishing clear roles, responsibilities, and process owners to enable the organization to become self-standing, addressing single points of failure and make it process dependent
• Ensure investment in appropriate documentation for the platforms to allow for supportability, risk mitigation through cross training and support new resource onboarding
• Leverage off-shore resourcing including consultants effectively with investment in pre-requisites, work allocation and guidance, creates culture of trust to off-shore certain projects with oversight

Experience you'll need to have:

• 15+ years of experience in software development, and good understanding of modern practices like Cloud, DevOps, Agile, Java, APIs, modern frameworks, databases etc.
• 6+ years of management experience at an enterprise level using a broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and capabilities, enabling technologies, and governance
• 6+ years of experience leading teams in developing micro services and micro batch modern technology
• Experience acting as a liaison conveying information needs of the business to IT and data constraints to the business; applying equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery
• Bachelor's degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

Experience that would be great to have:

• Experience working in the Financial Services industry or specifically with Fiserv products and services is a strong plus
• Ability to effectively communicate and navigate through complex program delivery, ensuring meeting roadmap delivery and timelines working across multiple stakeholders
• Strong situational analysis and decision-making abilities
• Act as a team player with the ability to work effectively at all levels of an organization and influence others to move toward consensus

How you'll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday
• This role requires flexibility to work overtime that includes weekends and holidays
• This role requires use of a computer and audio equipment

Travel:

• Approximately 25% travel off-site or to other office locations is expected

Sponsorship:

• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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