Logistics & Operations Coordinator

5 days ago

New York, New York, United States Eleventy USA, LLC. Full time

Job Title: Logistics & Operations Coordinator

Department:
Operations / Supply Chain

Location:
New York, NY

Employment Type:
Full-Time

Reports To:
Director of Logistics and Operations | Logistics and Operations Manager

Position Overview

The Logistics & Operations Coordinator ensures smooth, efficient, and cost-effective movement of products from suppliers to warehouses, and ultimately to retail partners or end consumers. This role supports cross-functional teams including Production, Merchandising, Finance, Customer Service, and Warehouse Operations. The ideal candidate excels at problem-solving, managing multiple priorities, and thriving in a fast-paced fashion environment with tight deadlines.

Key Responsibilities

Logistics & Supply Chain Coordination

  • Coordinate inbound and outbound shipments, including domestic and international freight.
  • Work with freight forwarders, 3PLs, customs brokers, and carriers to ensure timely delivery.
  • Track shipments proactively and resolve delays or exceptions in real time.
  • Prepare and review shipping documents (packing lists, commercial invoices, HTS codes, certificates).
  • Help ensure compliance with customs regulations, trade laws, and company policies.

Inventory Management

  • Help monitor inventory levels across warehouses and notify teams of low-stock or high-risk items.
  • Help maintain accurate inventory records in ERP or inventory management systems.
  • Support cycle counts, stock reconciliations, and inventory audits.
  • Coordinate warehouse transfers, restocks, and RTV (Return to Vendor) processes.

Operations & Process Management

  • Assist in daily operational workflows to support production, drops, and seasonal launches.
  • Assist in identifying and analyzing operational bottlenecks and propose process improvements.
  • Maintain SOPs for logistics, order processing, and inventory control.

Order & Fulfillment Support

  • Oversee wholesale and Retail (Monobrand) order fulfillment accuracy and timeliness.
  • Resolve fulfillment issues (missing items, shipping errors, damages).

Cross-Functional Collaboration

  • Work closely with Merchandising and Production to track PO timelines and delivery schedules.
  • Help coordinate with Finance on freight invoices, and cost tracking.
  • Support in communicating logistics statuses and risks to internal teams and leadership.

Qualifications

Required

  • Experience in Business, Operations, or related field.
  • 2–4 years of experience in logistics, supply chain, or operations—ideally within fashion, consumer goods, or e-commerce.
  • Strong understanding of international shipping, freight terms, and customs processes.
  • Proficient with ERP, WMS, or inventory systems
  • Advanced Excel/Google Sheets skills (vlookups, pivots, data analysis).
  • Excellent organizational skills with high attention to detail.
  • Strong communication skills and ability to work cross-functionally.
  • Ability to thrive in a fast-paced environment with shifting deadlines.

Preferred

  • Experience working with 3PL partners.
  • Knowledge of garment production timelines and fashion retail cycles.
  • Experience supporting product launches, wholesale seasons, or brand drops.

Key Competencies

  • Problem-Solving:
    Able to troubleshoot logistics issues quickly and effectively.
  • Time Management:
    Skilled at prioritizing tasks in a deadline-driven environment.
  • Adaptability:
    Comfortable navigating shifting priorities and seasonal fluctuations.
  • Analytical Thinking:
    Uses data to improve workflows and decision-making.
  • Team Collaboration:
    Works seamlessly with internal and external partners.

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