Home Care Scheduler

2 weeks ago

Garland, Texas, United States HomeWell Care Services Full time $40,000 - $60,000 per year

We are looking for an Home Care Scheduler to help manage our successful Home Health business This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.

You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

Responsibilities

  • Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs
  • Assign new clients to clinicians according to scheduling protocols
  • Use web based scheduling application as the basis for all scheduling
  • Create and maintain schedules for all employees
  • Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
  • Keep a "hot list" of all staff that can be placed immediately or used as backup for all call off situations
  • Fill open shifts and securing coverage for call-offs or changes in client's needs
  • Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
  • Participates in determining hiring needs, as well as interviewing, hiring and training new staff

Qualifications

  • High school diploma or GED
  • 1-2 yrs patient scheduling experience
  • Must be well organized, show great attention to detail
  • Proficient with computer use and software applications
  • Multi-tasker and customer service-oriented
  • Excellent time management skills
  • Home Health experience preferred

WHY JOIN THE INDUSTRY?

  • Health benefits available
  • Competitive compensation
  • Training and support

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