Operations Worker

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under direct supervision from Operations Manager or Operations Supervisor, On Call Operations Workers perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. In the absence of the Operations Manager or Operations Supervisor, On Call Operations Workers may receive instruction from the Operations Leads, Event Manager or Manager on Duty.

This role pays an hourly wage of $17.

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

This position will remain open until April 11, 2026.

Responsibilities

• Conduct event set-up and tear-down activities; set up tables, chairs, stages, curtains, electricity, sound system and miscellaneous equipment used during banquets, dinners, trade shows, concerts, meetings and dances at Two Rivers Convention Center and the Avalon Theatre or catered events. Set up, inspect, and troubleshoot audio visual equipment including sound and light boards and controls; determine if event is set up properly.
• Monitor events: ensure customers and public adhere to building, safety, health, fire, alcohol rules and regulations; respond to customer and public requests and inquiries in a courteous manner.
• Inspect and maintain Convention Center facilities and equipment including lighting and sound systems, electric and manual doors, stages, tables, chairs, and power equipment; monitor and regulate heating, cooling, and ventilation systems.
• Clean building facilities including offices and restrooms; sweep, mop, strip, wax and polish floors; vacuum and shampoo carpets; dust and wash tables and chairs after each event.
• Maintain and clean outdoor facilities including patio, sidewalks, and parking lot; sweep and hose debris; remove snow.
• Operate and maintain equipment including forklift, scissor lift, power floor machine, power buffer, carpet and furniture shampooers, and miscellaneous hand and power tools.
• Assist in maintaining cleaning and maintenance supplies inventories.
• Respond to inquiries and concerns from customers; resolve complaints in an efficient manner.
• Pick up and deliver items for Convention Center facilities including but not limited to mail, money, food, and maintenance equipment, tables and chairs.
• Perform other duties of a similar nature or level.

Qualifications

• • Operational characteristics and maintenance requirements of maintenance tools and equipment.
  • Customer service procedures and principles.
  • Cleaning materials, supplies, and equipment.
  • Safe work practices.
  • English usage, spelling, grammar and punctuation.
  • Applicable tools and equipment operations.
  • Basic audio-visual equipment setup preferred. 

  Ability to:

  • Use and operate hand tools, power tools, and equipment required for the work in a safe and efficient manner.
  • Install, maintain and repair systems related to area of assignment.
  • Read and interpret basic maps, blueprints and event diagram specifications.
  • Understand and follow oral and written directions.
  • Clean and care for assigned areas and equipment.
  • Read and understand cleaning chemical mixture and application directions.
  • Respond to requests and inquiries from the general public and City employees.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.

  Experience and Training Guidelines

  Minimum Requirements:

  Experience:

  • One (1) year of custodial or event set-up experience preferred.

  Training:

  • High School Diploma or G.E.D.
  • Other combinations of experience and education that meet the minimum requirements may be substituted.

  License or Certificate

  Possession of, or ability to obtain, a valid Colorado driver's license. 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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