Manager, Operations

Why You'll Love Working Here
At Pieper Electric, we believe our people are our greatest strength. As an employee-owned company, we put our employees first  and it shows. We offer no-premium healthcare, vision, and dental insurance, generous PTO, and the chance to share directly in the company's success through our employee-ownership program.
We're a high-growth, values-driven organization built on servant leadership, teamwork, and integrity. You'll join a company where people truly care about each other, where safety is non-negotiable, and where everyone works together to deliver exceptional results for our customers and communities.

About the Role
We're looking for a motivated, hands-on Manager to lead our Industrial Electrical Service department. In this role, you'll oversee safety, daily operations, customer satisfaction, and employee engagement - all while driving growth and profitability for the department. You'll lead by example, guiding teams on projects large and small, building relationships with customers, and ensuring every job is completed safely, efficiently, and with exceptional quality.

What You'll Do

Leadership & Operations

• Manage day-to-day operations, field installations, and department safety performance.
• Lead and develop your team through coaching, mentoring, and clear communication.
• Foster a collaborative, positive work environment rooted in teamwork and accountability.
• Ensure all work meets quality, safety, and customer standards.
• Customer Service & Business Development
• Build and maintain strong customer relationships to ensure satisfaction and repeat business.
• Lead the department's sales efforts — continually prospect for new customers and growth opportunities.
• Provide estimates, budgets, and proposals to help drive at least 10% annual sales growth.
• Act quickly to resolve any customer issues or service requests, including occasional weekend or holiday work during scheduled shutdowns.

Productivity & Profitability

• ​Implement process improvements to enhance efficiency and field productivity.
• Track and manage billing, invoicing, and cash flow to maintain positive working capital.
• Achieve minimum productivity goals of 100% while striving for 110% through continuous improvement.
• Employee Development
• Mentor electricians, mechanics, apprentices, and emerging leaders.
• Create development plans and ensure at least one team member is being trained to succeed you.
• Participate in hiring, coaching, and performance discussions that promote growth and accountability.

What You'll Bring

• 3–5 years of experience in electrical, mechanical, or construction work.
• 1–2 years of experience leading workplace safety initiatives.
• Strong leadership and decision-making skills with a positive, servant-leader mindset.
• Ability to manage multiple priorities, meet deadlines, and maintain high standards of quality.
• Excellent communication, organization, and customer relationship skills.
• Technical knowledge in your trade and a commitment to continuous improvement.
• High personal integrity, strong work ethic, and a team-first attitude.

Piper Electric is an Equal Opportunity Employer

At Pieper Electric, our people are our power. As a full-service electrical, mechanical, and automation contractor, our people are what enable us to stand out in our industry. They're the reason for our success. Founded on the principle that every person should strive to first and foremost be a servant leader, we work tirelessly to keep our people safe, enlighten and stimulate their minds, and teach them how to be good stewards of the community in a genuinely serving way. From these efforts, we've grown into a truly unique company.

Pieper Electric extends its reach through specialized brands, each excelling in their respective fields. Pieper Automation, Systems Technologies, Pro Lightning Protection, and Ideal Mechanical operate under the same commitment to excellence. By putting our people first, we are able to consistently deliver to the highest quality standards in the industry and develop lasting relationships with our customers.