Assistant Housekeeping Manager

3 days ago

Durham, North Carolina, United States Sheraton Imperial Hotel & Convention Center Full time
Description

Concord Hospitality is seeking an Assistant Housekeeping Manager to support and oversee the housekeeping, laundry, and houseperson teams, ensuring a clean, safe, and welcoming environment for guests. This role collaborates with the Front Desk and Maintenance Departments and requires a hands-on leader who can train, coach, and inspire the team while maintaining high standards of quality and efficiency.

Key Responsibilities:

  • Assist in leading housekeeping, laundry, and houseperson teams to achieve departmental goals
  • Ensure cleanliness, safety, and organization of guest rooms, public areas, and back-of-house spaces
  • Train, mentor, and hold team members accountable while supporting their professional development
  • Collaborate with Front Desk and Maintenance to ensure smooth operations and a seamless guest experience
  • Monitor supplies, inventory, and departmental efficiency, implementing improvements as needed
  • Uphold property, brand, and regulatory standards in all operations

Qualifications:

  • Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
  • Strong attention to detail and commitment to quality
  • Excellent communication skills with guests, managers, and team members
  • Hands-on, proactive leadership style with the ability to coach and motivate a team
  • Professionalism, integrity, and pride in your work

Why Join Concord?

At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

  • Medical, dental, vision, life, and disability insurance
  • 401(k) with company match
  • Tuition assistance
  • Discounted hotel stays
  • Extensive training and career development opportunities
  • Eligibility for a performance-based bonus upon attainment of objectives

Our culture is built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN. At Concord, you can enjoy a workplace where you are valued, supported, and encouraged to grow.

Inspire greatness in your team

Encourage and support team members to reach their full potential

Create a work environment that is a Great Place to Work for ALL

Lead with integrity, transparency, respect, and professionalism

Care for your team, and their families

We are Concord

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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