Current jobs related to Renewal Support Specialist - Vernon Hills, Illinois - CDW
-
Renewal Support Specialist
2 days ago
Vernon Hills, Illinois, United States CDW Full timeDescriptionAt CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who...
-
Enrollment Services Specialist
2 weeks ago
Vernon Hills, Illinois, United States College of Lake County Foundation Full timeWhy choose the College of Lake County for your next opportunity?The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and...
-
Specialist, PR
2 weeks ago
Vernon Hills, Illinois, United States Rust-Oleum Full timeJob Title: Specialist, PR & CommunicationsLocation: Vernon Hills, ILDepartment: Rust-Oleum US MarketingReports To: Director, Public Relations & Corporate CommunicationsDirect Reports/Manages others: NoIf you are a highly organized self-starter who lives to uncover creative stories, loves diving into data and can craft messages that engage, inspire and excite...
-
Vernon Hills, Illinois, United States CDW Full timeDescriptionAt CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who...
-
Leasing Consultant
7 days ago
Vernon Hills, Illinois, United States TLC Management Co. Full time $20 - $22Job Details Job Location: The Majestic - Vernon Hills, IL Position Type: Full Time Salary Range: $ $22.00 Hourly DescriptionTLC Management is looking for a Leasing Consultant to join our team at one of our beautiful communities in the Vernon Hills/Mundelein area, The Majestic. The ideal candidate is enthusiastic, outgoing, and driven to...
-
Insurance Customer Service Rep
4 days ago
Vernon Hills, Illinois, United States AAA The Auto Club Group Full timeIt's a great time to join AAA The Auto Club GroupJOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full timeExempt/Non Exempt:HourlyJob Description:The Auto Club Group is seeking an Insurance Customer Service Represenative (Field Service Representative) who will provide a high level of support to the Insurance Agency and members by servicing...
-
Bus Mtrcs/Analyst
1 week ago
Vernon Hills, Illinois, United States millenniumsoft Full timePosition : Bus Mtrcs/AnalystLocation : Vernon Hills, ILDuration : 12 MonthsTotal Hours/week : 40.001st ShiftClient : Medical Devices CompanyJob Category : Business ProfessionalLevel of Experience : Mid LevelEmployment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)Job Description:They must be competent with computer...
-
Dental Assistant
1 week ago
Vernon Hills, Illinois, United States North American Dental Group Full timeOverviewDental AssistantLocation: Affiliated Dental Specialist - Vernon Hills, IL Job Type: Part-TimePay: $20.00-$25.00/hour based on experience About UsAt our practice, patient care comes first—every visit, every time. Guided by empathy, we are dedicated to transforming the dental experience for our patients. Partnering with North American Dental...
-
Sales Engineer
1 week ago
Vernon Hills, Illinois, United States Omeda Full time $100,000 - $115,000About OmedaOmeda is the Integrated Audience Data Platform. Because your audience matters.We empower audience-first businesses with a unified Customer ID, marketing automation, subscription management, onsite personalization, and activation capabilities that drive growth across email, web, events, advertising, and paid products.Our Sales Engineering team sits...
-
Software Solutions Advisor-Dynamics 365
6 days ago
Vernon Hills, Illinois, United States CDW Full timeDescriptionAt CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who...
Renewal Support Specialist
2 weeks ago
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
The Renewal Support Specialist is responsible for supporting the renewal process by quoting transactional renewals and collaborating with sales teams to ensure timely and accurate renewal opportunities. This role focuses on new and existing contracts and works closely with partner contacts and
internal stakeholders to prepare quotes and respond to inquiries. The Specialist contributes to customer satisfaction and operational efficiency through attention to detail and responsiveness.
What you'll do- Quote transactional renewals and respond to inquiries from sales regarding expiring contracts
- Consult with sales to prepare renewal quotes and identify upselling opportunities
- Build and maintain business relationships with sales teams and partner contacts
- Attend partner-specific and renewal-related training sessions
- Collaborate with Product Specialists and partners to support sales efforts
- Maintain responsiveness to sales and customer needs, including customer-facing interactions
- Participate in external training and conferences (with manager approval)
- Support renewal operations by managing quote preparation and pipeline tracking, and process improvement initiatives
- Embrace AI tools and technologies to enhance renewal support workflows
- Bachelor's Degree, OR
- 4 years of experience in Renewal Support, Sales Support, or a related customer-facing role
- Proficiency in Microsoft Office Suite and familiarity with CRM or quoting tools
- Strong written and verbal communication skills, customer facing experience
- Ability to manage multiple priorities and meet deadlines in a dynamic, fast-paced environment
- Attention to detail and accuracy
- Time-management and organizational skills
- Ability to prioritize work under pressure and frequent interruptions
- Willingness to travel up to 10% as needed
- Ability to understand and apply written and verbal instructions
- Experience in technology sales support (preferred)
- Demonstrated adaptability to change and openness to learning new tools and processes
- Familiarity with AI tools or willingness to learn and apply AI in daily work
Pay range: $ $33.75 hourly, depending on experience and skill set
Benefits overview: https://cdw.benefit-
Salary ranges may be subject to geographic differentials
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly
complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.
Job ID: R25_
Team: Corporate
Focus Area: Customer Service
Location: Vernon Hills, IL, United States
Remote Type: Hybrid
Date Posted: Nov 19, 2025
