Memory Care Coordinator

Memory Care Coordinator - Activities

The Memory Care Coordinator (MCC) champions Charter Senior Living's Flourish Memory Care philosophy and embodies our mission of *Enhancing the Human Spirit*. This position supports the daily execution of dementia specific engagement programs and assists with elements of person-centered care throughout the memory care neighborhood. The MCC works under the direction of the Memory Care Director (MCD) and is responsible for leading 5–9 daily programs, promoting Flourish standards, and reinforcing dementia care approaches with team members. This is a non-supervisory role focused on program delivery, not program design or staff management.

Essential Duties:

• Support the mission, vision, and culture of Charter Senior Living.
• Promote the Flourish Memory Care philosophy and maintain its program standards.
• Lead 5–9 daily engagement programs, including individual, group, sensory, and theme-based activities.
• Support structured neighborhood routines and provide engagement during transitions such as meals and rest periods.
• May at times be asked to participate in expressions huddles and help implement engagement-based support strategies, at the direction of the MCD.
• Assist the MCD with event prep, monthly calendar activities, and gathering materials or supply requests as needed.
• Encourage and support resident participation in programs and personalized experiences.
• Promote engagement among care associates by modeling activities and approach techniques.
• Ensure programming areas are clean, organized, and inviting for residents.
• Contribute to the implementation of Flourish engagement domains:
• Motion & Movement
• Knowledge & Learning
• Motivation & Creation
• Community & Connection
• Harmony & Introspection
• Intention & Commitment
• Exploration & Adventure
• Assist with onboarding new residents into engagement routines and personalized supports.
• Participate in family nights, volunteer events, and seasonal programs as directed by the MCD.
• Maintain positive relationships with residents, families, and associates.

• Support dementia-informed care by reinforcing person-centered redirection, therapeutic approaches, and engagement strategies.
• Perform other duties as assigned by the Memory Care Director.

Key Competencies:

• Frequent standing, walking, bending, and movement throughout the community.
• Demonstrated compassion, creativity, and comfort working with individuals with memory loss.
• Familiarity with dementia-specific communication techniques and supportive engagement strategies.
• Ability to work independently and collaboratively in a structured, team-based environment.
• Strong communication and interpersonal skills.
• Ability to support residents physically in program settings and help manage small group logistics.
• Basic proficiency in using technology platforms such as Sagely, iN2L, Eversound, Microsoft Office, email, and other systems to support Flourish programming.

Physical Demands and Working Conditions:

• Ability to lift, push, and pull up to 50 pounds.
• Frequent standing, walking, bending, and movement throughout the community.
• Occasional transporting of residents using wheelchairs or mobility devices.
• Potential exposure to cleaning agents and health-related risks in the environment.

Other Requirements:

• Must be at least 18 years old.
• Required health screenings, TB clearance, and background checks must be completed per state standards.
• Valid First Aid and CPR Certification (or willingness to obtain).
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• This role does not participate in the Manager on Duty (MOD) rotation and does not supervise other staff.
• Ability to drive the community bus, van, or vehicle in accordance with state regulations and company policy, preferred.

Qualifications:

• Minimum 2 years of experience in programming or engagement with individuals living with dementia.
• Associate degree required, or equivalent years of experience in senior living working with individuals living with dementia.
• Degree in Therapeutic Recreation, Social Work, Human Development, Psychology, Gerontology, or related field preferred.
• Or: Certified Dementia Practitioner (CDP), Activity Director Certification, or other relevant credentials.

Mission

To Enhance the Human Spirit

Core Values

Serve with Heart

Serve with Purpose

Serve with Courage

Have Fun While Serving

We've Got You Covered…

• Get Paid today with ZayZoon
• Flexible schedules
• We offer a free medical insurance plan.
• Paid Training, Time Off and Holiday Pay
• Medical, Dental, Vision Insurance and more
• Perfect attendance bonus program up to $100 extra a month
• Referral bonus
• Career growth
• Reliable hours and stable schedule
• Working environment where your voice is heard, and your experience will be respected and appreciated.

Why Charter Senior Living? Here are just a few of things that our associates say...

• "It truly feels like a family at Charter.
• "The residents are an extension of my family now."
• "You always hear about a company's values and mission, but you hardly ever see them follow through, I love Charter because they truly mean what they say, they put the people first and truly believe in enhancing the human spirit."
• "I love to chat with them and laugh because at Charter our values include "Have fun while serving". We are charged with enhancing the human spirit of our residents, but they are really enhancing my spirit."