Cashier/Customer Service

3 hours ago

Greensboro, North Carolina, United States Tobacco & Vape Full time

Overview

We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the face of our tobacco & vape store providing exceptional customer service and ensuring a positive shopping experience for all customers. You will handle transactions, assist with product inquiries, and contribute to the overall efficiency of the store. If you have a passion for retail and enjoy working in a fast-paced environment, we would love to hear from you.

Duties

  • Operate the Point of Sale (POS) system efficiently and accurately during customer transactions.
  • Provide outstanding customer service by addressing inquiries, resolving issues, and offering product recommendations.
  • Assist in merchandising efforts by ensuring products are displayed attractively and stocked appropriately.
  • Conduct product demonstrations to educate customers about new items or promotions.
  • Engage in upselling techniques to enhance the shopping experience and increase sales.
  • Maintain cleanliness and organization at the checkout area and throughout the store.
  • Handle cash transactions with accuracy, ensuring proper cash handling procedures are followed.
  • Supervise junior staff when necessary, providing guidance and support in their roles.
  • Utilize effective phone etiquette when answering customer calls or inquiries.

Requirements

  • Previous experience in retail sales or customer service is preferred.
  • Familiarity with cashiering duties and basic math skills for accurate transaction processing.
  • Strong communication skills to interact effectively with customers and team members.
  • Experience with stocking shelves and maintaining inventory levels is a plus.
  • Bilingual candidates are encouraged to apply to better serve our diverse customer base.
  • Ability to demonstrate products effectively through engaging presentations.
  • Knowledge of retail math concepts is beneficial for managing sales data and inventory.
  • Supervising experience is an advantage for those looking to take on leadership responsibilities within the team. Join us as we strive to create an enjoyable shopping experience for our customers while fostering a supportive work environment for our employees.

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Work Location: In person

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