Case Operations Associate
21 hours ago
Role
The Case Operations Associate plays a critical role in managing, improving, and scaling the firm's operations. This position blends case management, paralegal support, and project coordination, offering significant opportunity for growth and ownership.
Core Responsibilities
Case Management
- Oversee assigned construction defect and insurance recovery from intake to resolution.
- Track court deadlines, filings, and milestones; maintain calendars and case timelines.
- Manage communication with experts, adjusters, vendors, and opposing counsel.
- Prepare concise case summaries and progress reports for attorneys and clients.
Project & Operations Management
- Anticipate bottlenecks, manage competing priorities, and keep projects moving efficiently.
- Standardize case intake, calendar tracking, and document workflows.
- Identify process improvements to increase efficiency and reduce risk of missed tasks.
- Organize and maintain electronic files in Clio, SharePoint, or OneDrive.
Ideal Candidate
- Experience:
3-5 years in legal operations, case management, or insurance.
- Skills:
Excellent organization, communication, and attention to detail; ability to manage multiple priorities under deadlines.
- Technology:
Familiarity with case management or PM tools (Clio, , Smartsheet) and Microsoft 365 suite (Excel, Word, Teams, SharePoint).
- Mindset:
Proactive, dependable, and solutions-oriented; comfortable working in a fast-paced environment with evolving priorities.
- Preferred:
Experience supporting litigation or claims in construction defect or insurance recovery contexts.
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