Senior Business Intelligence Engineer

Become a part of our caring community and help us put health first
With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The MarketPoint Senior Business Intelligence Engineer solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Senior Business Intelligence Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The MarketPoint Business Intelligence Engineer describes the tools, technologies, applications and practices used to collect, integrate, analyze, and present an organization's raw data in order to create insightful and actionable business information. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. The ideal candidate will be a highly motivated self-starter who strives to deliver quality products and services on time.

Sponsorship is not available for this position (e.g. H-1B, E-3, TN, 0-1, STEM OPT, or any immigration work authorization requiring a written submission from the company to a government agency).
Only candidates with Citizenship or Lawful Permanent Residency in the U.S. will be considered.
Responsibilities

• In partnership with IT, develop long term data solutions that can accommodate multiple business generated tables into a single repository using Snowflake
• Elicit and understand business requirements to develop project plans and timelines
• Write user stories to be developed through IT partners using Agile methodology
• Manage multiple intake requests with overlapping timelines and competing priorities
• Develop and maintain complex SQL queries to identify and analyze trends in member population
• Develop automated processes for calling APIs, storing responses, and integrating results with supplemental data
• Manage member outreach campaign data for multiple business partners
• Coordinate cross team collaboration to ensure stakeholder needs are being met
• Document end to end data processes
• Ensure data accuracy and quality of developed solutions

Required Qualifications
Use your skills to make an impact

• The right candidate will have a mix of strong communication skills, business requirements collection and documentation skills, and technical SQL skills
• Bachelor's degree and 5 or more years of technical experience in data analysis OR Master's degree and 3 or more years of experience
• Advanced in complex SQL queries, SQL development, and calling APIs
• Advanced experience working with big and complex data sets within large organizations
• Experience analyzing data, including data mining, to solve a wide variety of business problems and create data visualizations that drive strategic direction
• Proficiency in understanding Healthcare related data
• Proficiency in verbal and written communication to senior and executive leadership
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Experience creating analytics solutions for various healthcare sectors
• Experience in integrating disparate data sets
• Highly organized with dedicated attention to detail and relentless follow-up with stakeholders for projects big and small
• Proven ability to prioritize and organize high volume and large bodies of work to meet deadlines while delivering quality services/products
• Curious mind with ability to dig into complex processes, identifying any opportunity to simplify or automate. Work and learn together creating the best solutions for the people we serve
• Create an environment where people feel valued, respected, and are treated with kindness
• Comprehensive knowledge of Microsoft Office Applications including Word, Excel, Access and PowerPoint

Preferred Qualifications

• Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field
• Advanced experience with Databricks and/or Snowflake
• Experience with tools such as PowerBI for creating data visualizations
• Experience with tools such as PowerApps and PowerAutomate
• Expertise in data forecasting, simulation, and/or predictive modeling
• Hands-on experience with Azure Cloud and Snowflake Cloud solutions/tools
• Snowflake SNOWPRO certification

Additional Information

• Requires some nights and weekends to support production turns or any major issues/incidents

Virtual Pre-Screen
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.

Work-At-Home Requirements
At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Scheduled Weekly Hours
40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$89,000 - $121,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.