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Night Time Back of House Team Leader

2 weeks ago

East Peoria, Illinois, United States Chick-fil-A Full time $24,000 - $48,000 per year

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. 

Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities and free college tuition through Point University
  • Competitive pay

Team Leader Responsibilities:

  • Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
  • Offer immediate and respectful response to Guest's needs
  • Assist in training of new hires, set the tone for a shift, and act as a role model for our team
  • Be a friendly, encouraging team player
  • Close (11PM), lead shifts, key holder
  • Count drawers and finalize day
  • Excellent communication skills, both written and spoken

Qualifications and Requirements:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Reliable transportation
  • Ability to work in a fast-paced environment
  • Strong people skills with a desire to serve Team Members
  • Strong commitment to superior customer service
  • Ability to manage Team Member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Prior leadership experience is required. Prior experience as a restaurant manager or assistant manager is not required but is preferred.

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Work schedule
  • Night shift
  • Weekend availability
  • Monday to Friday
Benefits
  • Paid time off
  • Health insurance
  • Life insurance
  • 401(k) matching
  • Paid training
  • Referral program
  • Other
  • Dental insurance
  • Vision insurance