Youth Baseball/Softball Field Guest Services Event Staff| Ford Park Entertainment Complex

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

As a member of our Ballfield Guest Services Team, you will be an essential part of the Guest experience and help build memories. In this role, you will provide substantial customer service while acting as a greeter while enforcing Doggett Automotive Fields policies. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep the players, coaches and spectators informed while still maintaining a fun and friendly atmosphere. 

PLEASE NOTE THAT THIS POSTION WORKS OUTDOORS IN A VARIETY OF WEATHER CONDITIONS.

This role will pay an hourly rate of $10.50 to $13.00.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

Doggett Automotive Fields host nearly 30 youth baseball and softball tournaments a year along with offering practices Monday-Thursday year round.

Responsibilities

• Prepare your assigned section looking for potential hazards, reporting any issues to a supervisor
• When gates open, welcome our fans with a great smile and helpful attitude
• Check tickets/wristbands when applicable.
• Enforce Doggett Automotive policies and procedures to ensure a safe environment for all guests
• Being alert and proactive to potential hazards and reporting incidents when they occur
• Monitor your assigned area for issues and opportunities to make lasting memories for our fans
• Respond to all guest concerns/complaints promptly and in a professional manner
• Assist guests as needed
• Manage the foot traffic flow of large crowd
• Be knowledgeable about Doggett Automotive Fields and Doggett Ford Park to help share information regarding upcoming events
• Be knowledgeable about Doggett Automotive Fields emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.

Qualifications

• Experience in a hospitality, youth sports, or entertainment environment is preferred
• Passionate about working in an environment to provide youth athletes the opportunity to play a game they love while spectators can watch doing so.
• You must love working with and helping people.
• Ability to work for long periods of time.
• Ability to work in outdoor conditions in a variety of weather conditions
• You must be able to maintain a POSITIVE attitude while handling difficult situations.
• Strong communicator preffered.
• Schedule Demands: Availability to work weekends for tournaments and games, and weekday evenings for practices

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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