Oasis Supervisor

1 week ago

Phoenix, Arizona, United States Marc & Rose Full time $40,000 - $60,000 per year
  • This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.

Summary Of Position
The Oasis Supervisor, along with management, is responsible for overall park operations, achieved by conducting functional and administrative duties pertaining to the Oasis Waterpark. This includes FB, lifeguards, guest activities programs and special functions.

Essential Functions

  • Maintain oasis staff availability throughout the season.
  • Inventory and ordering of supplies.
  • Organize all non-training paperwork.
  • Observe staff to ensure they are upholding safety standards created by the Oasis Manager(s) and the Arizona Grand Resort, reporting any challenges to Oasis Manager(s) for coaching.
  • Assist with scheduling daily as needed.
  • Assist managers with training of staff as needed.
  • Perform lifeguard and/or gift shop duties as necessary.
  • Assist management with opening and closing duties for the Oasis, including Food and Beverage checkouts.
  • Assist management with counting and paring the Oasis banks.
  • Comply with the Arizona Grand Resort HEARTfelt culture (Vision, Values & Standards) of conduct as set forth in the resort communications.
  • Other supportive functions as determined by the Oasis Manager(s) and the General Manager.

Qualifications
Education:
High School Diploma or graduation equivalent preferred.

Experience:
Lifeguard experience preferred. Public or private activity management experience preferred.

Certificates or Licenses:
Lifeguard Trainer Certification, Title IV or TIPs Alcohol Certification, Maricopa County Food Handlers Card.

Knowledge, Skills, And Abilities

  • Clerical and organizational skills
  • Computer skills
  • Knowledge of Aquatics
  • Ability to learn all of the recreation and Oasis duties
  • Ability to memorize and perform Resort Service, AAA Four Diamond and Mystery shopper standards

Personal Characteristics

  • Behaves ethically
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guests
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

The Arizona Grand Resort & Spa's leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

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