PJ's Coffee Morning Shift Leader

Benefits:

• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

About PJ's Coffee

Phyllis Jordan, a pioneer in the coffee industry, founded PJ's Coffee of New Orleans in 1978 and demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffeemaking mattered. In 2008, the company was purchased by New Orleans natives and brothers, Paul, Steven, and Scott Ballard. PJ's Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast pastries. PJ's Original Cold Brew Ice Coffee is brewed daily using a special cold-drip process that protects the flavor and strength of the beans while producing a coffee that is two-thirds less acidic – a process and technique developed by its founder and used for more than 40 years at all PJ's locations. Bags of whole bean coffee and single-serve cups of PJ's Coffee are available for sale in-store and online. With more than 145 operating stores, including four international locations, PJ's Coffee continues to grow in the U.S. and abroad. For more information, visit or follow PJ's Coffee on Facebook, Instagram, or Twitter.

Job Summary

The Morning Shift Leader is responsible for opening the store, leading morning operations, and supervising staff. This role requires strong leadership, prior coffee experience, and the ability to manage fast-paced morning rush periods. The morning Shift Leader is responsible for ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directives and guest connections during the shift. for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. The Shift Leader is responsible for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. More importantly, a person in this role must be dedicated to the success of their growth within the company and enter the company with the intent to grow and move into larger roles.

Responsibilities

• Open the store daily at 5:00 AM following all opening procedures
  Lead, support, and direct staff during morning operations
  
  Ensure high standards for beverage quality, speed, and guest satisfaction
  
  Train and coach baristas to maintain consistency and performance
  
  Manage cash handling, register setup, and deposit preparation
  
  Oversee restocking, prep work, and inventory checks
  
  Maintain cleanliness and follow all health and safety guidelines
  
  Communicate operational updates and staffing needs to management
  
  Resolve customer concerns with professionalism and care
• Present a positive image of PJ's customers and coworkers

Requirements

• Minimum 3 years of experience as a coffee shop Shift Lead or Manager
  Prior specialty coffee experience (espresso/barista experience required)
• Must be able to work 5:00 AM opening shifts consistently
  Strong leadership and communication skills
• Valid Food Manager's Certification (required)
  Reliable transportation and excellent punctuality
  
  Ability to multitask and remain calm during peak hours

Preferred Qualifications

Experience with PJ's Coffee or similar franchise brands

Experience training baristas and leading early-morning teams

Strong organizational and problem-solving skills

Benefits

Competitive hourly pay + tips

Employee discounts

Growth opportunities

- Positive, community-focused environment

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PJ's Coffee.