manager - medical staff svcs and recipient rights officer

Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. As a part of our continued success and growth, we are seeking qualified applicants for a  Manager of Medical Staff/Recipient Rights Officer position.

Manager of Medical Staff provides administrative support for the Medical Director, Medical Staff, and support the CEO. This position will also serve as the Recipient Rights Officer.

Schedule: This is a Fulltime, 40 hour a week.

Manager of Medical Staff

1. Function as medical staff credentialing, including overseeing and maintaining of all medical staff and non-physician provider files for new and existing medical staff.
2. Maintain AMA, National Data Bank, ECFMG and OIG information to utilize for new and existing medical staff.
3. Serve as the hospital representative to regulatory bodies in the areas of credentialing and any related physician matters.
4. Assist the CEO with any required reports to the NPDB, OIG, etc.
5. Serves as the liaison between the hospital and medical staff regarding hospital communications and policies.
6. Responsible for scheduling the Medical Executive Committee (MEC) and quarterly Medical Staff meetings and recording minutes from each meeting.
7. Maintain current hospital training records for all medical staff.
8. Responsible to assist with recruitment, onboarding, and ensure that proper training is received for all new medical staff members.

      Recipient Rights Officer

1. Assures that new patients (and parents of minors) receive notification of their rights (booklets) and information regarding how to contact the Rights Advisor; additionally, assures that copies of rights booklets are posted in the hospital for inspection by patient.
2. Provides orientation/in-service training on rights to hospital staff, including administrative, professional, clinical and direct care staff in conjunction with Staff Development.
3. Visits all units regularly to provide rights consultation to patients and staff, to review patient records, and to observe rights aspects of treatment and condition on the units, as well as, provides rights information to patients, staff guidelines, family, and the public as requested or appropriate.
4. Receives complaints concerning rights violations, conducts investigations to conclude if a right was violated.
5. Submits semi-annual and annual Recipient Rights Reports to the Performance Improvement Committee and Department of Community Health.
6. Makes recommendations to the CEO regarding action necessary to remediate violations.
7. Monitors Regulatory Agency Reports such as (JCAHO, Public Health, fire marshal, etc.), that may impact upon the rights of recipients and alert the hospital administrative staff to on-going and/or potential violations.
8. Directly communicates and consults with the Risk Manager on all necessary and/or appropriate issues.
9. Serves as a staff member responsible to the Recipient Rights Advisory Committee.

Benefit Highlights:

• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off (PTO)
• Basic Life Insurance of 1x your salary
• Short-Term Disability (STD) and Long-Term Disability (LTD)
• Student Loan Reimbursement Program (Up to $200 per month)
• Pet Insurance and much more

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Education and Experience Requirements:

• Education: Bachelor's degree from four-year College or University in business, psychology, education, or related field with 3-5 years of relevant experience; or an associate degree in business, psychology, education, or related field with 5+ years of related experience. Previous management experience preferred.

  Experience:

  • Knowledge of office procedures and organizational skills in a hospital required.
  • Previous experience in an acute medical or psychiatric treatment setting preferred.
  • Knowledge and experience in credentialing new and/or existing medical staff and non-physician providers required
  • Experience with recruitment and onboarding medical staff members
  • Knowledge of TJC, TDSHS, CMS standards with Medical Staff any other applicable federal and state laws and regulations governing mental health care facilities.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.