Auto Parts Counter Salesperson

Used Auto Parts Counter Salesperson

JOB DESCRIPTION

POSITION SUMMARY

The Counter Salesperson for All American Truck & Auto Parts is the face of our organization. This role is responsible for representing the organization in a professional manner, building rapport by providing information, giving recommendations and communicating with the highest level of integrity. This person is the first point of contact for our customers and should be someone who understands the auto industry, vehicle parts and is comfortable working with customers over the phone and in person. The Counter Sales role will be responsible to follow through with prospects to close business and generate revenue, while creating, building and maintaining customer relationships.

ABOUT ALL AMERICAN TRUCK & AUTO PARTS

At All American Truck & Auto Parts we provide truck and auto parts wholesale, retail as well as online and we are growing by the day. Our mission is to keep families on the road and cars out of landfills, saving the planet one part at a time. We are disciplined and results oriented in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are Inspirational, Disciplined, Accountable, Transparent, Aligned, and Results Oriented.

PERFORMANCE OBJECTIVES

● Transact with customers on the phone and in person

● Collecting contact information accurately

● Collecting parts request information accurately

● Identify customer needs

● Provide value and solve problems

● Utilize and establish vendor relationships including selling and ordering new and used parts

● Develop relationships with customers

● Provide exceptional customer service with a great attitude

● Input data accurately into software

● Team engagement; participating in team meetings, daily training, collaboration

● Outbound calling

● Writing purchase orders

● Handle money and credit card orders for in person, over the phone, and online customers

● Daily training on our online platform is required

● Other duties as designed

KEY COMPETENCIES

The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive.

This is a sales position, it requires showing up with a great attitude and an eager mindset everyday.

● Posses advanced knowledge about auto parts, vehicle operations and the automotive industry

● Remarkable consultative sales ability, while providing excellent customer service

● Must maintain professional demeanor and appearance at all times

● Competitive mindset to WIN, while maintaining a team oriented attitude.

● Must have organized approach to workload with proper follow through

● Effectively communicate team members, management, and customers in both verbal and written format

● Ability to read and interpret documents such as safety manuals and procedure manuals

● Ability to maintain positive attitude while working in a fast paced environment

● Remarkable organization skills

● Ability to quickly navigate margins calculators and basic arithmetic skills in order to write estimates and provide quotes

● Professional conversation skills to communicate effectively with another person

● Computer navigation skills intermediate or better

EDUCATION AND EXPERIENCE

● GED or High School Diploma preferred

● Minimum 2 years of auto parts sales experience required

● Minimum 3 years customer service experience required

PHYSICAL REQUIREMENTS

● Ability to spend prolonged periods of time standing, or walking

● Ability to work in enclosed environments exposed to excessive noise, shop

environment, and cold or heat for up to 8 hours per day

● Must be able to lift at least 50lbs

● Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.

BENEFITS

● Monthly Sales Commission Bonus

● Health; partially employer paid

● Dental; 50% employer paid

● Vision Insurance: 100% employer paid.

● 401k

● Premier PPO Coverage Plans

● Paid Holidays

● PTO Program

● Professional Training & Development Opportunities

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, All American Truck & Auto Parts recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume For best consideration, include the job title and source where you found this position in the subject line of your email to dot com. Already an All American Truck & Auto Parts candidate?

Please connect directly with your recruiter to discuss this opportunity.

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Application Question(s):

• What inspires you to the automotive industry?
• Will you be able to reliably show up at 7:30am?
• Do you have work history at a dismantler or salvage yard?
• How many years of Used Auto Part Sales experience do you have?

Ability to Commute:

• Fresno, CA Required)

Work Location: In person