AI/ML Product Manager, WW CSO

3 days ago


Cupertino, California, United States Apple Full time $150,000 - $250,000 per year
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish

Apple's WW Channel Strategy and Operations (CSO) organization is a hub of innovation, focused on delivering an extraordinary customer experience and driving Apple's channel sales worldwide. We are a team with deep functional expertise that collaborates with cross-functional groups to build the future of sales enablement.

We're looking for a visionary Product Manager to lead the creation of a revolutionary decision support system. This is not just another tool; it's a strategic platform that will redefine how our teams take critical decisions that create meaningful business impact. You will be at the helm, shaping a product that combines next-generation AI/ML capabilities with an advanced LLM interface to deliver a novel, intuitive, and powerful user experience. You will be the driver of the product vision, turning complex data and powerful technology into simple, elegant solutions.

Description
In this role, you serve as the unifying thread — anchoring business needs while partnering with world-class engineering, data science, and design teams to define, build, and launch a system that leverages next-gen AI/ML models and a groundbreaking LLM-powered interface.

Minimum Qualifications
5+ years of experience in product management, with a proven track record of successful product launches.
Proven ability to translate business needs and user problems into clear, well-defined product requirements and user stories.
Experience with the full product lifecycle, from ideation and research to launch and iteration.
Excel at understanding user pain points and motivations, and using those insights to guide product development and build user trust.
High degree of flexibility, adaptability, and comfort with ambiguity in rapidly evolving technological landscapes.
Proven understanding of business KPIs and how to connect product outcomes to business impact.
Demonstrates the highest level of ethics, values, integrity, and trust.
Solid track record of meeting deadlines in a fast-paced environment.

Preferred Qualifications
10+ years of experience in product management, with a proven track record of shipping complex, data-intensive, AI/ML products from concept to launch in a large, global enterprise.
5+ years of experience working in a global or geo role is highly preferred.
Deeply collaborative — Builds strong relationships; thrives in cross-functional environments.
Calm under pressure — Brings clarity and steadiness in fast-moving, high-stakes situations.
Skilled in navigating complexity — Simplifies ambiguous challenges while keeping sight of details.
Energizing and intuitive partner — Spots gaps, asks the right questions, and helps teams move forward with confidence. Energizing partner who helps teams stay inspired.
Flexible — Adjusts approach based on project needs, partner styles, and shifting priorities.
Strong communicator — Explains clearly and effectively to partners, including technical teams.
BS/MS degree preferred

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