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Allentown - Inbound Sales Representative

2 weeks ago

Allentown, Pennsylvania, United States SWAT Environmental Full time

SWAT Environmental, the nation's leading radon mitigation company, creates healthier homes and workplaces in neighborhoods everywhere. SWAT is committed to providing the highest quality radon mitigation solutions and to do so with unmatched customer service. We believe an environment centered on employee experience will drive our shared success.

Inbound Sales Representative

We are seeking an organized, outgoing & efficient individual to join our sales and service office. The environment is fast paced, with a regular high volume of incoming sales and service calls from residential customers, builders/developers, real estate agents & property managers.

** This is an Onsite, Full Time, Mon-Fri, located in our Allentown, PA office (this is NOT a remote position) **

** Must live within 50 miles at time of application (no relocation hires at this time) **

** Watch company video on products & services (required):

Key Responsibilities:

  • Learn the details of the radon mitigation industry and be able to discuss in detail how systems are designed, priced, installed and serviced.
  • Answer a large volume of inbound sales & service calls.
  • Produce residential proposals after site evaluations are conducted by field technicians.
  • Create real-time proposals/work orders in a customized CRM system and lead customers through a detailed, in-house sales script.
  • Manage logistics of installation and service appointments for our field technicians to optimize installation time and minimize drive time.
  • May attend trade shows, real estate office presentations, industry conferences, etc. (following training).

Qualifications:

  • 1+ years of phone-based customer service and/or sales experience.
  • High school degree or equivalent.
  • Proficiency in Office 365 programs (Outlook, Word, Excel, PowerPoint).
  • Self-motivated with the ability to multi-task.
  • Previous experience troubleshooting customers questions and/or issues over the phone.
  • Excellent verbal and non-verbal skills.
  • Experience thriving in a fast-paced environment.
  • Ability to learn new products and services and communicate those effectively to customers.
  • Experience scheduling appointments within the service industry.

Compensation:

  • $15/hour plus UNCAPPED commission (average first year earnings: $45-60,000)
  • $1,500 biweekly minimum for first 4 weeks.

Benefits:

  • Medical, dental, vision
  • 401(k), life and disability insurance
  • Paid Time Off and paid holidays

Work Setting:

  • Work will be onsite at in our Allentown, PA local office daily; this is NOT a remote position.
  • Monday – Friday, 9:00 am – 6:00 pm with a 1-hour unpaid lunch
  • Free outdoor parking / ADA Accessible

SWAT Environmental is a company dedicated to creating safer environments by enhancing indoor air quality in homes and workplaces across the United States. As the nation's leading radon mitigation company, SWAT Environmental is committed to creating healthier homes by reducing radon in homes – the #1 cause of lung cancer among non-smokers.

Learn more about us and the opportunity at

SWAT Environmental is an equal opportunity employer who takes pride in creating a diverse and inclusive workplace. The company strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, national origin, sex (including gender, pregnancy, sexual orientation, and gender identity), age, disability, genetic information, veteran status, citizenship, or any other protected characteristic under federal, state, or local law