Credit Collections Specialist

3 days ago

Santa Fe Springs, California, United States LHH Full time

Job Title:
Credit/Collection Specialist

Location:
Santa Fe Springs, CA

Schedule:
Full-time, Onsite | Monday – Friday, 8:00 a.m. – 5:00 p.m.

Pay Rate:
$25.00 – $27.50 per hour (depending on experience)

Type:
Temporary, with potential to become permanent

Overview:

We're seeking a Credit/Collection Specialist to join the accounting team and support daily credit and collections operations. This individual will manage a portfolio of customer accounts, monitor outstanding balances, and ensure payments are collected promptly. The role requires proactive communication with both internal teams and customers to resolve account issues and maintain strong working relationships.

Responsibilities:

  • Review and release customer orders after assessing payment history, credit limits, and outstanding balances.
  • Maintain and manage an assigned credit portfolio, monitoring accounts for past-due balances.
  • Utilize aging reports (current, 30/60/90-day) to follow up systematically with customers on overdue payments.
  • Communicate with customers via phone and email to address billing issues, resolve payment discrepancies, and arrange follow-ups.
  • Partner with the sales team to review pending orders and assist in resolving account holds or disputes.
  • Record detailed account notes in the system after each customer interaction.
  • Research and resolve payment variances or disputed invoices, using internal systems and coordination with other departments.
  • Prepare and present monthly reports on delinquent accounts for review with the Credit Supervisor.
  • Participate in weekly meetings to discuss overdue accounts and determine next steps for collection.

Qualifications:

  • 3–5 years of experience in business-to-business credit, collections, or accounts receivable.
  • Strong understanding of credit and collections principles.
  • High school diploma required; coursework or degree in Business or Accounting preferred.
  • Strong written and verbal communication skills.
  • Comfortable working in a fast-paced environment with multiple priorities.
  • Able to make sound decisions based on customer payment history and risk evaluation.

Equal Opportunity

Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


• The California Fair Chance Act


• Los Angeles City Fair Chance Ordinance


• Los Angeles County Fair Chance Ordinance for Employers


• San Francisco Fair Chance Ordinance

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